Residence Life Operations Lead

Penn State University; University Park (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

75% tuition discount

Competitive benefits package

Job summary

Penn State University is seeking an Office Manager to support the Residence Life Office, overseeing daily operations for a residential area housing up to 7,500 students. You will manage administrative processes, room reservations, and staff supervision while assisting with budget administration.

The role requires strong Microsoft Office proficiency, organizational skills, and the ability to maintain confidentiality.

Qualifications

• Experience using Microsoft Office and productivity software.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent interpersonal and communication skills with students, staff, and departments.
• Demonstrated customer service skills and professional demeanor.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Create and disseminate calendars and rosters as needed.
• Serve as primary receptionist, answering phones, greeting visitors, taking messages, sorting mail, scheduling appointments, and connecting students to staff.
• Make referrals to other offices.
• Process room reservation requests.
• Assist in maintaining area leadership staff calendars.
• Assist in maintaining student files and records.
• Supervise, train, and evaluate office administrative staff.
• Hire and schedule student workers in the office.
• Oversee budget components including purchasing reconciliation and paperwork organization.
• Apply cultural competence in relationships with diverse students and staff.
• Contribute to continuous improvement through assessment and evaluation.
• Provide reports and balance sheets to the supervisor.
• Maintain office equipment and supplies; track and order supplies.
• Assist with Summer School and summer projects.
• Other duties as assigned.

Skills

Microsoft Office

Administrative software

Organizational skills

Interpersonal skills

Customer service

Confidentiality

Education

Associate Degree

Job description

Penn State University is seeking an Office Manager to support the Residence Life Office, overseeing daily operations for a residential area housing up to 7,500 students. You will manage administrative processes, room reservations, and staff supervision while assisting with budget administration.

The role requires strong Microsoft Office proficiency, organizational skills, and the ability to maintain confidentiality.