Residence Life Operations Clerk - Part-Time

Midland College; Midland (TX); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Tuition remission for employees

Medical, prescription, dental, and视ion

Job summary

Midland College is seeking a part-time Residence Life Clerk to provide essential administrative support for the residence life department at the Main Campus in Midland, TX. You will handle mail, front desk tasks, on-call coverage, policy enforcement, and data entry to support residents and staff.

The role emphasizes high-quality customer service, confidentiality, and teamwork with Residence Life staff. Evening, weekend, and holiday flexibility is required.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and accuracy in record-keeping.
• Strong communication and problem-solving skills.
• Knowledge of basic computer applications (e.g., Microsoft Office suite).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Mail Handling: Sort and distribute incoming mail and packages for residents, maintain accurate records of mail and package deliveries
• Daytime On-Call Responsibilities: Report and respond to resident inquiries and emergencies during daytime hours, report and coordinate with maintenance staff to address issues promptly, maintain a safe and secure environment within the residence hall/building
• Policy Enforcement: Report residence life policy and procedure violations to Midland College to Professional On-Call staff member, monitor resident behavior, report and document any violations, collaborate with resident advisors (RAs) and other residence life staff to ensure policy compliance
• Front Desk Duties: Greet residents and visitors, providing basic information and assistance, assist with check-ins, check-outs, and room assignments as needed, answer phone calls and direct issues to appropriate party
• Administrative Support: Assist with filing, data entry, and maintaining records, coordinate meetings, events, and programs within the Midland College residential community, collaborate with other staff members to ensure efficient operation of the residence life department
• Collaborative Team Member: Collaborate with Residence Life staff, including Resident Assistants and Residence Hall Managers to foster a supportive community environment, participate in staff meetings, trainings, and professional development opportunities

Skills

Communication

Interpersonal skills

Multitasking

Attention to detail

Record-keeping

Microsoft Office

Education

High school diploma or equivalent

Associate's Degree preferred

Tools

Microsoft Office

Multi-line telephone

Job description

Midland College is seeking a part-time Residence Life Clerk to provide essential administrative support for the residence life department at the Main Campus in Midland, TX. You will handle mail, front desk tasks, on-call coverage, policy enforcement, and data entry to support residents and staff.

The role emphasizes high-quality customer service, confidentiality, and teamwork with Residence Life staff. Evening, weekend, and holiday flexibility is required.