PT Clerk Residence Life Operations

Midland College; Midland (TX); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Tuition remission for employees

Medical, prescription, dental, and视ion

Job summary

Midland College is seeking a part-time Residence Life Clerk to provide essential administrative support for the residence life department at the Main Campus in Midland, TX. You will handle mail, front desk tasks, on-call coverage, policy enforcement, and data entry to support residents and staff.

The role emphasizes high-quality customer service, confidentiality, and teamwork with Residence Life staff. Evening, weekend, and holiday flexibility is required.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and accuracy in record-keeping.
• Strong communication and problem-solving skills.
• Knowledge of basic computer applications (e.g., Microsoft Office suite).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Mail Handling: Sort and distribute incoming mail and packages for residents, maintain accurate records of mail and package deliveries
• Daytime On-Call Responsibilities: Report and respond to resident inquiries and emergencies during daytime hours, report and coordinate with maintenance staff to address issues promptly, maintain a safe and secure environment within the residence hall/building
• Policy Enforcement: Report residence life policy and procedure violations to Midland College to Professional On-Call staff member, monitor resident behavior, report and document any violations, collaborate with resident advisors (RAs) and other residence life staff to ensure policy compliance
• Front Desk Duties: Greet residents and visitors, providing basic information and assistance, assist with check-ins, check-outs, and room assignments as needed, answer phone calls and direct issues to appropriate party
• Administrative Support: Assist with filing, data entry, and maintaining records, coordinate meetings, events, and programs within the Midland College residential community, collaborate with other staff members to ensure efficient operation of the residence life department
• Collaborative Team Member: Collaborate with Residence Life staff, including Resident Assistants and Residence Hall Managers to foster a supportive community environment, participate in staff meetings, trainings, and professional development opportunities

Skills

Communication

Interpersonal skills

Multitasking

Attention to detail

Record-keeping

Microsoft Office

Education

High school diploma or equivalent

Associate's Degree preferred

Tools

Microsoft Office

Multi-line telephone

Job description

Job Details

Job Location: Main Campus - MIDLAND, TX 79705

Position Type: Part Time

Salary Range: $12.00 - $12.00 Hourly

PT Clerk Residence Life Operations

Midland College | Midland, Texas

JOB SUMMARY

As a Residence Life Clerk at Midland College, you will provide administrative support and assist in the day-to-day operations of the residence life department. This includes mail handling, daytime on-call responsibilities, policy enforcement, front desk duties, excellent customer service, and administrative support tasks. The Residence Life Clerk is an integral part of the residence hall community, contributing to the overall well-being and satisfaction of residents. This role requires a dedicated individual who is committed to providing exceptional service and support to residents and staff alike.

ABOUT MIDLAND COLLEGE

At Midland College, we believe education transforms lives, strengthens communities, and creates opportunity for future generations. As a driving force for workforce development and economic growth in the Permian Basin, we serve dual-credit students, first-time-in-college learners, adult students, and working professionals. Through strong partnerships with K-12 schools, universities, business and industry, and community organizations, we make education accessible, prepare students for meaningful careers, and help shape the future of our region.

Midland College is a dynamic institution experiencing rapid enrollment growth and institutional growth. We are continually evaluating how we work, challenging ourselves to improve, and embracing innovation to serve our students and community better.

Three Core Values define our culture:

• YES – We embrace challenges with curiosity, optimism, and a solutions-oriented mindset.
• STUDENTS – Student success is at the center of every decision we make.
• ACT – We take ownership, move with purpose, and deliver meaningful results.

We seek individuals who are adaptable, resilient, and energized by change. Our employees ask thoughtful questions, challenge the status quo, solve problems collaboratively, and continuously look for better ways to serve students. We work hard, think strategically, and hold ourselves accountable. We also believe great teams support one another, celebrate successes, and bring positivity, perspective, and a sense of humor to the workplace.

What You Can Expect at Midland College:

• A leadership team committed to action, collaboration, and continuous improvement.
• A Board of Trustees that values stewardship, innovation, and long-term vision.
• A community that believes deeply in the power of education to create opportunities.
• Meaningful work, supportive colleagues, and the opportunity to make a lasting impact, every single day.

Essential Functions

• Mail Handling: Sort and distribute incoming mail and packages for residents, maintain accurate records of mail and package deliveries
• Daytime On-Call Responsibilities: Report and respond to resident inquiries and emergencies during daytime hours, report and coordinate with maintenance staff to address issues promptly, maintain a safe and secure environment within the residence hall/building
• Policy Enforcement: Report residence life policy and procedure violations to Midland College to Professional On-Call staff member, monitor resident behavior, report and document any violations, collaborate with resident advisors (RAs) and other residence life staff to ensure policy compliance
• Front Desk Duties: Greet residents and visitors, providing basic information and assistance, assist with check-ins, check-outs, and room assignments as needed, answer phone calls and direct issues to appropriate party
• Administrative Support: Assist with filing, data entry, and maintaining records, coordinate meetings, events, and programs within the Midland College residential community, collaborate with other staff members to ensure efficient operation of the residence life department
• Collaborative Team Member: Collaborate with Residence Life staff, including Resident Assistants and Residence Hall Managers to foster a supportive community environment, participate in staff meetings, trainings, and professional development opportunities

Required Qualifications

• High school diploma or equivalent required
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong attention to detail and accuracy in record-keeping
• Strong communication and problem-solving skills
• Knowledge of basic computer applications (e.g., Microsoft Office suite)
• Ability to maintain confidentiality and handle sensitive information with discretion
• Flexibility to work evenings, weekends, and holidays as needed

Preferred Qualifications

• Associate's Degree preferred
• Previous Administration or Customer Service experience
• Experience with multi-line telephone

WORK ENVIRONMENT

• Typical office
• Business Hours
• M-Th 8:00 a.m.- 5:00 p.m. F 8:00 a.m. – 12:00 p.m.
• summer M-Th 7:30 a.m. – 5:30 pm
• Periodic evening and weekend hours during peak periods (e.g., open enrollment, payroll)
• Occasional travel (less than 10%)

Physical Demands

• Must be able to remain in a stationary position more than 50%of the time
• Must be able to sit or stand for long periods of time
• The person in this position needs to move to other locations on campus occasionally
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• The person in this position frequently communicates with others, must be able to exchange accurate information
• Use of Audible and Visual Communications
• Frequently moves equipment or paperwork weighing up to 20 pounds
• Duties indoors and some outdoors

BENEFITS:

Midland College faculty and staff enjoy a comprehensive choice of insurance plans* and retirement savings programs.

• medical, prescription, dental, and vision plans, FSA
• retirement savings programs
• tuition remission for employees
• generous paid time off including winter break

*eligibility may vary based on job classification

To learn more go to: Midland College Benefits

SECURITY SENSITIVITY

All Midland College positions are security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. An employment offer is contingent on completion of a satisfactory criminal background investigation.