Residence Life Front Desk Associate

Midland College; Midland (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tuition remission

Paid time off

Job summary

Midland College is seeking a Residence Hall Front Desk Clerk to provide welcoming customer service to residents, guests, and staff on the Midland campus. The role combines administrative tasks, information delivery on policies, and basic problem solving to maintain a safe and supportive residence environment.

Responsibilities include greeting visitors, handling check-ins/check-outs, answering inquiries, and monitoring building access while coordinating with Residence Life staff during

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and accuracy in record-keeping.
• Knowledge of basic computer applications (Microsoft Office).
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Greet residents, guests, and visitors in a friendly, professional manner.
• Provide information regarding residence hall policies, procedures, and services.
• Answer calls and direct issues to the appropriate party.
• Assist with check-ins and check-outs for residents.
• Maintain a positive and welcoming front desk atmosphere.
• Monitor access to the residence hall and report policy violations.
• Respond to emergencies and coordinate with on-call staff.
• Complete other duties as assigned by Residence Life staff.

Skills

Customer service

Communication skills

Multi-tasking

Record keeping

Confidentiality

Education

High school diploma or equivalent

College coursework preferred

Tools

Microsoft Office

Job description

Midland College is seeking a Residence Hall Front Desk Clerk to provide welcoming customer service to residents, guests, and staff on the Midland campus. The role combines administrative tasks, information delivery on policies, and basic problem solving to maintain a safe and supportive residence environment.

Responsibilities include greeting visitors, handling check-ins/check-outs, answering inquiries, and monitoring building access while coordinating with Residence Life staff during