Residence-Based Pharma Customer Solutions Manager II

Bayer; Biloxi (MS); On-site; USD 118,000 - 177,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Bayer is seeking a U.S. based Customer Solutions Manager II to oversee daily operations in the Hematology and Specialty Pharma supply chain, ensuring reliable order-to-bill and bill-to-cash activities and strong customer service.

You will coordinate with IT, master data, and quality to sustain compliant service delivery. The role emphasizes contract, pricing programs, systemic readiness, and collaboration with account managers, sales, and finance to strengthen customer engagement and operational

Qualifications

• Master’s degree or equivalent experience in a related field.
• Experience in pharmaceutical customer operations and supply chain.
• Knowledge of serialization, regulatory and compliance practices.

Responsibilities

• Oversee Order-to-Bill and Bill-to-Cash activities, billing, and cash-collection support.
• Drive process improvements and support launches of new business models.
• Collaborate with cross-functional teams to optimize logistics and customer solutions.

Skills

Cross-functional coordination

Stakeholder management

SAP/ERP knowledge

Regulatory understanding

Education

Master’s degree in Business

Tools

SAP/ERP

EDI/API interfaces

Serialization/Traceability

Job description

Bayer is seeking a U.S. based Customer Solutions Manager II to oversee daily operations in the Hematology and Specialty Pharma supply chain, ensuring reliable order-to-bill and bill-to-cash activities and strong customer service.

You will coordinate with IT, master data, and quality to sustain compliant service delivery. The role emphasizes contract, pricing programs, systemic readiness, and collaboration with account managers, sales, and finance to strengthen customer engagement and operational