Reservations Specialist — Equipment & Customer Support

U-Haul International, Inc.; Duwamish (WA); On-site; USD 32,000 - 35,000; Part time

Benefits offered by this job

Health insurance

401(k) Savings Plan

ESOP

Life insurance

Dental & Vision Plans

Mindset App Reimbursement

Gym Reimbursement Program

You Matter EAP

LifeLock Identity Theft Protection

Discounts on Apple products, Dell etc.

Employee stock ownership plan

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent to support customers and dealerships with equipment reservation placement and distribution in a fast-paced environment. You will balance regional inventory and assist with U-Box storage products.

The role emphasizes teamwork, customer service excellence, and a flexible, part-time schedule at our Tukwila location. Growth opportunities and employee benefits are highlighted in the program materials.

Qualifications

• High school diploma or equivalent.
• Proficient in customer service, time management and multitasking.
• Working knowledge of office equipment including multiline phones, Word and email.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Office equipment knowledge

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Office phone systems

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent to support customers and dealerships with equipment reservation placement and distribution in a fast-paced environment. You will balance regional inventory and assist with U-Box storage products.

The role emphasizes teamwork, customer service excellence, and a flexible, part-time schedule at our Tukwila location. Growth opportunities and employee benefits are highlighted in the program materials.