Reservations Sales & Guest Services Agent

Sierra-at-Tahoe Resort; Twin Bridges (MT); On-site; USD 20,457 - 29,136; Part time

Job summary

Sierra-at-Tahoe Resort in Twin Bridges, CA is seeking a Reservations Sales Agent to assist guests by phone and in person. You will mainly set up reservations, fulfill ticket and season pass orders, and answer questions about the Sierra experience. Strong guest service and POS skills are essential.

The role requires attention to detail, the ability to multi-task during peak times, and a friendly demeanor. This is a seasonal position with flexible hours and a commitment to guest satisfaction.

Qualifications

• Previous customer service experience preferred.
• High school diploma or GED required or equivalent.
• Ability to handle reservations and guest inquiries.

Responsibilities

• Assist guests by phone and in person with reservations.
• Process ticket and season pass orders accurately.
• Follow cancellation policies and maintain records.
• Support in-store ticket sales and route calls as needed.

Skills

Customer service

POS operations

Guest relations

Education

High school diploma or GED

Job description

Sierra-at-Tahoe Resort in Twin Bridges, CA is seeking a Reservations Sales Agent to assist guests by phone and in person. You will mainly set up reservations, fulfill ticket and season pass orders, and answer questions about the Sierra experience. Strong guest service and POS skills are essential.

The role requires attention to detail, the ability to multi-task during peak times, and a friendly demeanor. This is a seasonal position with flexible hours and a commitment to guest satisfaction.