Reservations & Logistics Specialist

uhaul; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Dental & Vision Plans

Job summary

U-Haul is seeking a Reservation Manager Agent in Spring, Texas. Under the Traffic Control Manager, you will support customers, field teams, and dealerships through reservation placement and equipment distribution in a fast-paced environment.

Responsibilities include handling calls, coordinating with dealerships, and aligning equipment movements to meet demand while reviewing reports for accuracy. A high school diploma and strong customer service are required.

Qualifications

• High school diploma or equivalent required.
• Proficient with office equipment including multiline phones, Word, and email.
• Strong customer service, time management and multitasking skills required.

Responsibilities

• Assist with calls from and to customers.
• Support field team members and U-Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on customer demand and productivity status to balance regional inventory.
• Review reports to aid in equipment availability and reservation accuracy.

Skills

Customer service

Multitasking

Time management

Office equipment

Education

High school diploma or equivalent

Tools

Microsoft Word

Phone systems

Job description

U-Haul is seeking a Reservation Manager Agent in Spring, Texas. Under the Traffic Control Manager, you will support customers, field teams, and dealerships through reservation placement and equipment distribution in a fast-paced environment.

Responsibilities include handling calls, coordinating with dealerships, and aligning equipment movements to meet demand while reviewing reports for accuracy. A high school diploma and strong customer service are required.