Reservations Concierge — Guest Experience, Flexible Schedule

PM New Logo; Wilmington (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hotel discounts

F&B discounts

Job summary

PM New Logo in Wilmington, Delaware is seeking a Reservations Clerk to greet guests and manage bookings from initial inquiry to confirmation. You will respond to reservations in a friendly and courteous manner, provide information about the hotel and local happenings, and answer the telephone while greeting prospective guests.

Be prepared to work varied shifts including nights, weekends, and holidays; the role offers competitive pay, hotel and F&B discounts, and the chance to join a growing

Qualifications

• High school diploma or equivalent.
• At least six months of customer service experience.
• Reservations or front desk experience is a plus.

Responsibilities

• Respond to reservations in a friendly and courteous manner.
• Provide information to guests about the hotel and local happenings.
• Answer the telephone and greet prospective guests in a friendly manner.

Skills

Customer service

Communication

Friendly personality

Education

High School Diploma or Equivalent

Job description

PM New Logo in Wilmington, Delaware is seeking a Reservations Clerk to greet guests and manage bookings from initial inquiry to confirmation. You will respond to reservations in a friendly and courteous manner, provide information about the hotel and local happenings, and answer the telephone while greeting prospective guests.

Be prepared to work varied shifts including nights, weekends, and holidays; the role offers competitive pay, hotel and F&B discounts, and the chance to join a growing