Reservations Agent at Harbor House

Spice Route; Boston (MA); On-site; USD 27,552 - 34,440; Part time

Job summary

Spice Route in Boston, MA is seeking a professional to manage reservations and assist guests. The position entails answering calls, coordinating seating, and maintaining the guest database.

Applicants must have at least 8 years of experience, be a graduate, and possess strong communication skills. This part-time role requires working rotational shifts from 11:00 AM to 8:00 PM, with Sundays off.

Qualifications

• 8+ years of experience managing reservations and guest queries.
• Strong communication skills and basic computer skills required.

Responsibilities

• Manage reservations and walk‑ins.
• Answer calls and guest queries.
• Coordinate seating with the floor team.
• Maintain the guest database.
• Handle feedback professionally.

Skills

Fluent communication

Computer basics

Education

Graduate

Job description

Be the first point of contact — manage reservations, walk-ins and guest queries professionally and keep the front desk running smoothly.

Job details

• Employment type: Part Time
• Experience: 8+ years
• Qualification: Graduate; fluent communication and computer basics
• Schedule: 11:00 AM – 8:00 PM | Rotational
• Weekly off: Sunday
• Openings: 4
• Pay period: Hourly

What you'll do

• Manage reservations and walk‑ins
• Answer calls and guest queries
• Coordinate seating with the floor team
• Maintain the guest database
• Handle feedback professionally