Reservations Agent at Bistro 9

Spice Route; Chicago (IL); On-site; USD 20,664 - 27,552; Part time

Job summary

Spice Route in Chicago is seeking a Front Desk Manager to handle reservations, walk-ins, and guest queries. You will ensure the front desk operates smoothly while providing excellent customer service.

The ideal candidate should have over 4 years of experience, graduate qualifications, and be fluent in communication. The position requires basic computer skills for managing the guest database.

Qualifications

• 4+ years of experience in managing reservations and customer service.
• Strong communication skills for engaging with guests.
• Basic computer skills for database management.

Responsibilities

• Manage reservations and walk-ins professionally.
• Answer calls and handle guest queries.
• Coordinate seating arrangements with the floor team.
• Maintain an up-to-date guest database.
• Professionally handle guest feedback.

Skills

Fluent communication

Computer basics

Education

Graduate

Job description

Be the first point of contact — manage reservations, walk-ins and guest queries professionally and keep the front desk running smoothly.

Job details

• Employment type: Per Shift
• Experience: 4+ years
• Qualification: Graduate; fluent communication and computer basics
• Opening shift: 6 AM – 2 PM
• Weekly off: Weekday off
• Openings: 4
• Pay period: Hourly
• Location: Chicago

What you'll do

• Manage reservations and walk-ins
• Answer calls and guest queries
• Coordinate seating with the floor team
• Maintain the guest database
• Handle feedback professionally