Reservationist

The Twelve Thirty Club; Nashville (TN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Training and growth

Flexible schedules

35% dining discount

Job summary

The Twelve Thirty Club is seeking a Reservationist in Nashville to book and manage reservations, respond to inquiries, and input bookings accurately. You will support front-of-house operations and collaborate with events to maximize covers and guest satisfaction.

The role offers up to $25 per hour and immediate start. Responsibilities include handling phone, email, and in-person requests with a courteous service attitude, maintaining records, and contributing to a high-energy team environment at

Responsibilities

• Book reservations for venue.
• Deal efficiently and politely with telephone, email, internet and in person inquiries.
• Ensure that all reservations are recorded following established procedures with full and clear information and that they are input accurately and promptly onto the system.
• Exhibit an excellent service attitude and be willing to go out of your way to accommodate our guests.
• Maintain accurate records to ensure maximum covers are reached when possible.
• Communicate anticipated business demands daily to Reservation manager (Daily Reporting, local events, and convention updates)
• Work closely with our events team to ensure ideal bookings and availability.
• Be flexible and able to adjust to the changing needs of the restaurants and guests.
• Assist in training new reservationists,
• Maintain a high level of professionalism.
• Be considerate and willing to help fellow teammates,
• Tolerate pressure and work calmly and efficiently during busy times.
• Handle all guest situations with care and critical thinking.
• Always maintain professional phone etiquette.
• Reservation management on SevenRooms.

Job description

Hiring – Reservationist

Hiring Immediately
Up to $25 per hour

Why The Twelve Thirty Club?

• Outstanding earning potential
• Benefits available at 25 hours – Including medical, dental, vision, pet insurance & more!
• Training that will build your restaurant skills
• Growth opportunity that leads to becoming a lead server or bartender
• Flexible schedules for part time and full time
• Work alongside a professional group of teammates and established management
• 35% dining discount

Who we are:

Our employees are at the heart of everything we do. From exuding hospitality as soon as a guest enters the front door of our elevated Honky Tonk, creating one-of-a-kind dining experiences at our dapper-as-hell Supper Club, or keeping the energy pulsating at our Rooftop Bar, our team is the reason our guests continue to come back. When you join the Twelve Thirty Club, you are not only embarking on a limitless restaurant career, you are becoming part of a group that encourages creativity and passion.

The Twelve Thirty Club is part of Author & Edit, a creation of restaurant innovator Sam Fox, who has developed a growing lineup of unique concepts found across the United States. The properties are authored with an extraordinary vision and meticulously edited to create offerings that are not only seen but felt. Each Author & Edit property is an original; created through a global lens and connected to the diverse communities, cities, and neighborhoods in which they reside, and trust us – you want to be a part of it.

What you’ll do:

• Book reservations for venue.
• Deal efficiently and politely with all telephone, email, internet and in person inquiries.
• Ensure that all reservations are recorded following established procedures with full and clear information and that they are input accurately and promptly onto the system.
• Exhibit an excellent service attitude and be willing to go out of your way to accommodate our guests.
• Maintain accurate records to ensure maximum covers are reached when possible.
• Communicate anticipated business demands daily to Reservation manager (Daily Reporting, local events, and convention updates)
• Work closely with our events team to ensure ideal bookings and availability.
• Be flexible and able to adjust to the changing needs of the restaurants and guests.
• Assist in training new reservationists,
• Maintain a high level of professionalism.
• Be considerate and willing to help fellow teammates,
• Tolerate pressure and work calmly and efficiently during busy times.
• Handle all guest situations with care and critical thinking.
• Always maintain professional phone etiquette.
• Reservation management on SevenRooms.

The Twelve Thirty Club is an Equal Opportunity Employer. Proof of eligibility to work in the United States is required.

We use eVerify to confirm U.S. Employment eligibility.