Reservation Manager: Dynamic, Customer-Focused Role

U-Haul; Blaine (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays/vacation/sick days

401(k) Savings Plan

ESOP

Life insurance

Dental & Vision

Job summary

U-Haul is seeking a Reservation Manager Agent in Blaine, MN to support customers, field teams, and dealerships with reservation placement and equipment distribution under the Traffic Control Manager.

The role emphasizes teamwork in a fast-paced environment, with growth opportunities, a comprehensive benefits package, and eligibility for programs such as health, life, and retirement plans.

Qualifications

• High school diploma or equivalent required.
• Proficiency with office equipment (multiline phones, Word, email).
• Strong customer service, time management and multitasking skills.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Office equipment

Phone system

Microsoft Word

Email

Education

High school diploma or equivalent

Tools

Multiline phones

Phone etiquette

Job description

U-Haul is seeking a Reservation Manager Agent in Blaine, MN to support customers, field teams, and dealerships with reservation placement and equipment distribution under the Traffic Control Manager.

The role emphasizes teamwork in a fast-paced environment, with growth opportunities, a comprehensive benefits package, and eligibility for programs such as health, life, and retirement plans.