Reservation & Equipment Flow Specialist

Socket.dev; Blaine (MN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays, vacation, and sick days

Life insurance

MetLife/insurance programs

Discounts on Apple products, Dell...

Mindset App Reimbursement

Gym Reimbursement Program

24-hour physician available for kids

Job summary

U-Haul is seeking a Reservation Manager Agent in Blaine, Minnesota to support customers and field teams with reservations and equipment management. Under the Traffic Control Manager, you will ensure proper allocation and routing of equipment to meet demand while maintaining accuracy in contracts and reports.

This role emphasizes customer service, teamwork, and the ability to adapt in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment (multiline phones) and basic Word/Email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

MS Word

Email

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Reservation Manager Agent in Blaine, Minnesota to support customers and field teams with reservations and equipment management. Under the Traffic Control Manager, you will ensure proper allocation and routing of equipment to meet demand while maintaining accuracy in contracts and reports.

This role emphasizes customer service, teamwork, and the ability to adapt in a fast-paced environment.