Reservation & Dispatch Specialist

Socket.dev; Blaine (MN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

MetLife insurance discounts

Job summary

U-Haul in Blaine, Minnesota is seeking a Reservation Manager Agent to support customers and field teams with equipment reservations and placement. The role focuses on coordinating inventory to meet demand and ensuring accurate reservations.

The position emphasizes strong customer service, multitasking, and handling calls effectively in a fast-paced environment. On-site work expected with company growth opportunities.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul in Blaine, Minnesota is seeking a Reservation Manager Agent to support customers and field teams with equipment reservations and placement. The role focuses on coordinating inventory to meet demand and ensuring accurate reservations.

The position emphasizes strong customer service, multitasking, and handling calls effectively in a fast-paced environment. On-site work expected with company growth opportunities.