Reservation & Dispatch Admin Assistant

clearstream; Hartford (CT); On-site; USD 40,000 - 50,000; Full time

Job summary

Clearstream in Hartford, CT seeks a service-oriented reservations agent with dispatch/DOT experience to handle customer calls, relay reservation details, and update the database. You will read maps, inform passengers of time changes, and forward complaints to the appropriate personnel.

This role requires punctuality and reliability, with responsibilities including data entry, general office duties, and accurate communication in a fast-paced transportation environment.

Responsibilities

• Speak with customers on phone regarding company sevice/price/policy.
• Convey exact reservation information, cancellations, and trip changes into the database.
• Read a map
• Contact passengers or company personel to inform them of time changes.
• Forward unresolved complaints to the proper personel.
• Perform general office duties, related and specific duties as required or directed.
• Arrive for work on time, prepared to perform duties that job requires.

Job description

Clearstream in Hartford, CT seeks a service-oriented reservations agent with dispatch/DOT experience to handle customer calls, relay reservation details, and update the database. You will read maps, inform passengers of time changes, and forward complaints to the appropriate personnel.

This role requires punctuality and reliability, with responsibilities including data entry, general office duties, and accurate communication in a fast-paced transportation environment.