Dispatch Coordinator (Sunday - Thursday)

Ruan Transportation Management Systems; East Hartford (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

Ruan Transportation Management Systems seeks an on-site Dispatch Coordinator in East Hartford, CT for a full-time role. Work an on-site shift schedule: Sunday through Thursday, Day Shift, to ensure timely movement of goods in compliance with DOT regulations.

You will assign workload to drivers and monitor movements to resolve scheduling issues. Responsibilities include directing drivers, notifying them of assignments, monitoring hours of service to prevent DOT violations, maintaining real-time

Qualifications

• Experience coordinating drivers and fleets.

Responsibilities

• Coordinate timely pickup and delivery of customer orders.

Skills

Driver coordination

DOT regulations

Customer communication

Tools

Dispatch system

Job description

This full-time Dispatch Coordinator will work on-site in East Hartford, CT

Schedule: Sunday - Thursday

Hours: Day Shift

Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company rules and DOT regulations. Assign workload to available drivers, monitor product movements and resolve delivery and scheduling issues. Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.

Responsibilities:

• Responsible for the timely pickup and delivery of all customer orders within assigned area while maintaining customer expectations. Ensure efficient utilization of drivers and equipment.
• Direct and schedule drivers' work. Notify drivers of work assignments to ensure on-time movement of goods to maximize operational efficiency. Regularly monitor driver activities and performance.
• Identify and resolve daily service and scheduling issues. Inform and escalag? service issues to management as appropriate. Maintain timely and professional communication with customer contacts on issues impacting service and overall performance.
• Monitor drivers' hours of service to prevent DOT violations.
• Effectively communicate with customer on a regular and timely basis regarding issues impacting the customer and/or their service expectations.
• Accurately prepare and process data and paperwork including but not limited to maintaining driver activities in computer systems, activity reports/trip documents, driver hours of service, fuel tickets and other required items. Responsible to update driver and dispatch information into dispatch system real time.
• Monitor and promote safety in all areas of dispatch.