Research Training Specialist

Collectors; Boca Raton (FL); Presencial; USD 42.000 - 52.000; Tempo integral

Resumo da vaga

Collectors in Boca Raton, FL is seeking a Research Trainer to deliver curriculum-based training to new hires in the PSA Research Department. The role emphasizes metric-based feedback and contributes to training material development.

You will report to the Research Quality and Training Manager and work onsite five days a week, supporting cross-department training initiatives and curriculum updates as the team grows.

Qualificações

• 1+ years in a research environment or department.
• Clear written and verbal communication skills.
• Ability to give metric-based feedback and track progress.

Responsabilidades

• Administer training using curriculums and provide metric-based feedback.
• Provide curriculum feedback to support continuous improvement.
• Assist in curriculum development initiatives.
• Assist in workshop development, including quarterly workshops.
• Create ad hoc guides and One Point Lessons (OPL).
• Support intra-departmental training efforts (dual grade service and pack service).
• Support inter-departmental training (Grading, Sealing, V2).
• Assist in updating training curriculums.
• Support expansion to new offices with some travel.
• Participate in other duties to support the Research Training Team.

Conhecimentos

Research experience

Verbal & written communication

Feedback & assessment

Detail oriented

Organization

Ferramentas

Microsoft Office

Learning Management System

Descrição da vaga

Collectors in Boca Raton, FL is seeking a Research Trainer to deliver curriculum-based training to new hires in the PSA Research Department. The role emphasizes metric-based feedback and contributes to training material development.

You will report to the Research Quality and Training Manager and work onsite five days a week, supporting cross-department training initiatives and curriculum updates as the team grows.