Research Specialist (User Experience)

Bytecenture; United States; Hybrid; USD 60,000 - 85,000; Full time

Job summary

Bytecenture is hiring for a user research role focused on conducting qualitative and quantitative research to influence product decisions. Responsibilities include research execution, operations, and collaboration with international teams.

The ideal candidate has a Bachelor's degree in a relevant field, a minimum of 1 year of experience in user or market research, and strong skills in research methodologies. Proficiency in the local language and English is essential.

Qualifications

• Bachelor’s degree in relevant field with exposure to research methods.
• Minimum 1 year of experience in user or market research.
• Strong understanding of research methodologies.
• Able to synthesise insights and communicate findings clearly.
• Organised and adaptable in fast-paced environments.
• Native proficiency in local language and good English (B2+).

Responsibilities

• Conduct qualitative and quantitative research.
• Analyse user behaviour and synthesise insights.
• Prepare structured research reports for stakeholders.
• Recruit and manage research participants.
• Schedule interviews and maintain documentation.
• Work with global teams to align research objectives.
• Present findings to design and product teams.

Job description

Exposure to global-scale research initiatives across multiple markets. Hands-on experience conducting user research, usability evaluation, and market studies. Collaborate with international teams and influence product decisions through research evidence. Strengthen your research methodology, user operations, and research project management skills.

Responsibilities

1. Research Execution

• Conduct qualitative and quantitative research (e.g., surveys, interviews, heuristic evaluation, usability testing).
• Analyse user behaviour, identify key problems, and synthesise insights into clear research findings.
• Prepare structured research reports and deliverables for stakeholders.

2. Research Operations

• Recruit, screen, and manage research participants across local markets.
• Schedule interviews, coordinate logistics, and manage user incentives.
• Maintain research documentation, user databases, and study records.
• Ensure all sensitive user information is censored and handled according to internal guidelines.

3. Cross-functional Collaboration

• Work with global and regional teams to align research objectives and timelines.
• Present research findings to product, design, and business stakeholders.
• Translate research insights into actionable recommendations for product teams.

Qualifications

• Bachelor’s degree in Human-Computer Interaction (HCI), Psychology, Marketing, Social Sciences, Design, Communications, Computer Science, or related fields with exposure to research methods.
• Minimum 1 year of experience in user research, market research, research operations, or related domains.
• Strong understanding of research methodologies (usability testing, heuristic evaluation, surveys, interviews).
• Able to synthesise insights, identify problems, and communicate findings clearly.
• Organised, adaptable, and comfortable managing multiple tasks in a fast-paced environment.
• Native proficiency in the local language and good English (B2+), with the ability to handle sensitive information responsibly.