Research Operations Specialist

DeWinter Group; San Francisco (CA); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a Research Operations Specialist to support their Research team. The role involves full-cycle participant recruiting and managing timelines to ensure effective research practices. Ideal candidates will have a strong background in project management and experience in UX Research processes.

Qualifications

• 3+ years professional working experience in research operations.
• Experience with developing programs or processes for UX Research.
• Ability to prioritize multiple assignments and stay organized.

Responsibilities

• Recruit participants for research studies, including outreach and scheduling.
• Partner with teams to develop recruitment strategies aligned with project goals.
• Manage project timelines and stakeholder expectations.

Skills

Project Management

Organizational Skills

Communication

Multitasking

Education

B.S. or B.A.

Tools

Online Collaborative Document Tools

Scheduling and Calendar Management Tools

Job description

Job ID#:37013
Title: Research Operations Specialist
Duration: 4 months
Start Date: ASAP

Location: Remote

W2/C2C: W2 Only

Job Description:
The Research Operations team helps our organization see the world from our user’s perspectives. The research we’re doing aspires to make important improvements in the lives of the individuals, teams, and companies who use our product every single day to do their most meaningful work. We employ a variety of methods to collect rich data that enable product and design teams to make better decisions for the benefit of our customers.

As a Research Operations Specialist, you’ll support us by partnering with research, design, product, sales, marketing, and data science to drive full-cycle participant recruiting. You’ll help kick off projects, manage timelines, and uphold ethical standards, ensuring research runs smoothly and effectively. Your work will enable insights that shape Dash’s AI/ML-powered experiences, creating magical, reliable, and user-centered solutions.

Responsibilities

• You own the entire process of recruiting participants for research studies, including identifying suitable candidates, outreach, and scheduling.
• Partner with researchers, designers, and product teams to develop effective recruitment strategies aligned with project goals.
• You advise research teams on realistic timelines for projects and managing stakeholder expectations regarding project progress.
• You are ambitious and hold high agency, with the ability to prioritize when faced with multiple projects and know when to ask for help
• Ensure the privacy and security of participant information and data in accordance with data protection regulations.

Basic Qualifications

• B.S. or B.A.
• 3+ years professional working experience
• Experience with using online collaborative document/spreadsheet tools
• You are able to prioritize multiple assignments, stay organized, and you enjoy sweating the details
• You have developed a successful program or process for UX Research and/or Design
• Experience with scheduling and calendar management tools
• Experience with partnering with sales and marketing to source participants for research
• Strong project management, organizational, communication and multitasking skills

DeWinter Group and Maris Consultingis an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, Maris, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.