Research Operations Specialist

TalentBurst; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Research Operations Specialist to support their research efforts aimed at enhancing user experiences. This remote position involves recruiting participants, managing timelines, and collaborating with cross-functional teams to ensure effective research processes. The ideal candidate will have a strong background in project management and UX research practices.

Qualifications

• 3+ years professional working experience.
• Experience developing programs for UX Research and/or Design.
• Ability to prioritize assignments and manage project expectations.

Responsibilities

• Own the entire process of recruiting participants for research studies.
• Partner with teams to develop effective recruitment strategies.
• Advise on realistic project timelines and manage stakeholder expectations.

Skills

Project Management

Organizational Skills

Communication

Multitasking

Education

B.S. or B.A.

Tools

Online collaborative document tools

Scheduling tools

Job description

Role: Research Operations Specialist
Location: Remote
Duration: 3+ months

Job Description:
The Research Operations team helps Client see the world from our user’s perspectives. The research we’re doing aspires to make important improvements in the lives of the individuals, teams, and companies who use our product every single day to do their most meaningful work. We employ a variety of methods to collect rich data that enable product and design teams to make better decisions for the benefit of our customers.

As a Research Operations Specialist, you’ll support Client Dash by partnering with research, design, product, sales, marketing, and data science to drive full-cycle participant recruiting. You’ll help kick off projects, manage timelines, and uphold ethical standards, ensuring research runs smoothly and effectively. Your work will enable insights that shape Dash’s AI/ML-powered experiences, creating magical, reliable, and user-centered solutions.

Responsibilities:
- You own the entire process of recruiting participants for research studies, including identifying suitable candidates, outreach, and scheduling.
- Partner with researchers, designers, and product teams to develop effective recruitment strategies aligned with project goals.
- You advise research teams on realistic timelines for projects and managing stakeholder expectations regarding project progress.
- You are ambitious and hold high agency, with the ability to prioritize when faced with multiple projects and know when to ask for help
- Ensure the privacy and security of participant information and data in accordance with data protection regulations.
Basic Qualifications
- B.S. or B.A.
- 3+ years professional working experience
- Experience with using online collaborative document/spreadsheet tools
- You are able to prioritize multiple assignments, stay organized, and you enjoy sweating the details
- You have developed a successful program or process for UX Research and/or Design
- Experience with scheduling and calendar management tools
- Experience with partnering with sales and marketing to source participants for research
- Strong project management, organizational, communication and multitasking skills
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