RESEA Career Coach & Workshop Leader

Career TEAM LLC; Cleburne, Northern (TX, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Career Team LLC is seeking a RESEA Coordinator to perform professional work delivering career counseling, intensive case management, and follow-up services to RESEA participants referred during unemployment benefits. You will support jobseekers in pursuing employment, training, or education to achieve financial stability.

Responsibilities include leading workshops, maintaining accurate case files, data entry, and guiding participants with individualized employment plans.

Qualifications

• Bachelor’s degree in a related field and 1–2 years of work experience or a satisfactory equivalent of education and experience.
• Strong communication skills and knowledge about community resources.
• Possess strong analytical and problem-solving skills with the ability to make well-thought-out decisions.
• Able to work with and relate to participants and be culturally sensitive.
• Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems.
• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive.
• Ability to serve as a role model to customers and motivate them towards achieving goals.
• Ability to meet and/or exceed set goals and objectives.
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written, required.
• A Valid Driver’s License

Responsibilities

• Provide case management services to RESEA participants who are selected to participate
• Lead RESEA Workshops and Orientations for participants that introduce them to programs and resources available to them, while also cover topics such as resume building, interviewing, etc
• Report participant non-compliance or eligibility issues to the UI State entities
• Enter data into Work In Texas and any participant information system as required, and any other database as required by the One-Stop system
• Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Meet and/or exceed program benchmarks
• Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision
• Complete all required reports
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed

Skills

Verbal communication

Written communication

Customer service

Cultural sensitivity

Data entry

Education

Bachelor’s degree in a related field

Tools

MS Word

MS Excel

Outlook

Job description

Career Team LLC is seeking a RESEA Coordinator to perform professional work delivering career counseling, intensive case management, and follow-up services to RESEA participants referred during unemployment benefits. You will support jobseekers in pursuing employment, training, or education to achieve financial stability.

Responsibilities include leading workshops, maintaining accurate case files, data entry, and guiding participants with individualized employment plans.