Resale Store Operations Lead

Ourhouseshelter; North Little Rock (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Drug-free workplace

Equal opportunity employer

Job summary

Our House Thrift Store LLC seeks an in-person, part-time Operations Associate to help manage two resale store locations in Little Rock and North Little Rock. You will oversee logistics, donations, sales, supervise trainees, implement store policies, and support donor and volunteer relations under the Store Manager.

The role emphasizes teamwork, hands-on retail operations, loss prevention, scheduling, and customer service.

Qualifications

• Strong verbal and written communication skills and ability to interact with diverse groups.
• Excellent organization and time management abilities.
• Proficiency with basic computer tools and Google Workspace preferred.

Responsibilities

• Support the Store Manager in developing store procedures and donor relations.
• Open and close locations as needed, including operating the security system.
• Assist in creating schedules and handling day-to-day administrative tasks.
• Assist with loss prevention and asset protection strategies.
• Manage and cooperate with employees, trainees, and volunteers.
• Provide customer and donor support, including handling inquiries or complaints.
• Accept donations in-store and assist with pickups as needed.
• Operate POS systems and sort/price merchandise efficiently.
• Document sales, expenses, and donations accurately.
• Organize store spaces for proper merchandise presentation and promotions.
• Lead onboarding for large volunteer groups and assist in recruitment efforts.

Skills

Strong communication

Organization skills

Google Workspace

Customer service

Retail experience

Team player

Problem solving

Education

High school diploma or equivalent

Tools

Google Workspace

Job description

Our House Thrift Store LLC seeks an in-person, part-time Operations Associate to help manage two resale store locations in Little Rock and North Little Rock. You will oversee logistics, donations, sales, supervise trainees, implement store policies, and support donor and volunteer relations under the Store Manager.

The role emphasizes teamwork, hands-on retail operations, loss prevention, scheduling, and customer service.