Reprographics & Office Services Specialist

Rrdonnelley; Houston (TX); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Disability insurance

401(k) with company match

Life insurance

Voluntary supplemental insurance cover

Job summary

RRD's Houston office is seeking an Office Services Associate to support reprographics, mail and intake operations. You will use logs, fill out tickets, and adhere to established procedures while coordinating with clients and supervisors to meet deadlines.

The role requires a high school diploma and at least 1 year of related experience, with strong communication skills and attention to detail. Candidates must be able to lift up to 50 lbs and work 37.5 hours weekly.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year office services experience in a legal, banking or large corporate environment.
• Skilled in mail, phone, email, digital reprographics and mail equipment.
• Familiar with general back office procedures to meet client satisfaction.
• Proven customer service skills to create, maintain and enhance customer relationships.
• Good written and verbal communication, including professional telephone and email etiquette.
• Attention to detail with good organizational skills.
• Must meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and confidential documents and information.
• Able to work independently and in a team environment.

Responsibilities

• Utilize appropriate logs for all office services work.
• Ensure that job tickets are properly filled out before beginning work.
• Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Mail equipment

Phone system

Email system

Job description

RRD's Houston office is seeking an Office Services Associate to support reprographics, mail and intake operations. You will use logs, fill out tickets, and adhere to established procedures while coordinating with clients and supervisors to meet deadlines.

The role requires a high school diploma and at least 1 year of related experience, with strong communication skills and attention to detail. Candidates must be able to lift up to 50 lbs and work 37.5 hours weekly.