Representative - Registration Full-time 36 hours a week/variable shifts/on call possible

Infor; Marshall (MI); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Oaklawn Hospital in Marshall, MI seeks a Registration Representative to process inpatient and outpatient admissions accurately and efficiently. You will gather information, input data, and ensure correct paperwork is signed, while offering privacy and patient rights information.

The role requires verifying insurance coverage, collecting payments, and handling patient inquiries in a professional office setting, with potential on-call shifts.

Qualifications

• High school diploma or equivalent.
• Knowledge of medical terminology.
• Good computer skills and familiarity with office software.
• Excellent verbal communication and interpersonal abilities.
• Ability to problem solve and adapt to change.
• Experience in hospital registration and insurance verification preferred.

Responsabilités

• Gathers information and inputs data in the registration process in a timely fashion.
• Registers patients in inpatient and outpatient admissions.
• Ensures required paperwork is signed by patient or guardian.
• Offers Oaklawn Privacy Practices and Patient Rights brochures.
• Verifies insurance coverage.
• Obtains and scans patient driver’s license and insurance cards.
• Balances cash receipts daily at point of service.
• Handles patient inquiries promptly and appropriately.
• Works in an office environment, may include Emergency Department registration.
• On-call shifts as applicable.

Connaissances

Medical terminology

Computer skills

Verbal communication

Interpersonal skills

Organizational skills

Customer service

Critical thinking

Formation

High school diploma or equivalent

Description du poste

Representative - Registration Full-time 36 hours a week/variable shifts/on call possible

Job Summary: The Registration Representative is responsible for the processing of inpatient and outpatient admissions in an accurate and efficient manner.

Essential Functions:

• Consistently performs using an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Accurately gathers information and inputs data in all phases of the registration process as well as registers patients in a timely fashion.
• Assures that the patient or guardian, as outlined by procedure, signs all appropriate paper work.
• Assures all patients are offered Oaklawn Privacy Practices and the Patient Rights and Responsibilities brochure.
• Verifies all appropriate insurance coverage.
• Obtains and scans patient driver’s license and insurance cards as applicable
• Follows appropriate procedures for cash collections, asking for and collecting, to the extent possible, on all non-covered services and applicable co-pays and deductible at the point of service
• Assures a payable diagnosis for all Medicare restricted tests or obtains an ABN from the patient if applicable
• Handles patient inquiries promptly and appropriately.
• Balances cash receipts daily in a timely, accurate manner.

Minimum Qualifications: High school diploma or equivalent.

Knowledge Skills Abilities: Knowledge of medical terminology, computer experience and computer skills. Possess excellent verbal communication, interpersonal, organizational, customer service, and critical thinking skills. Ability to problem solve, handle conflict and adapt to frequent change. Previous hospital registration and insurance verification preferred. Possess the ability to work with patients with varying degrees of illness.

Working Conditions: Work is generally performed within an office environment, with standard office equipment available. Work may include Emergency Department registration. Potentially exposed to infectious diseases.

Physical Requirements: Constantly see/visual acuity, handle/grasp/feel, talk/hear. Frequently sit, walk, reach, bend/twist. Occasionally lift/carry 1 to 49 lbs.

Marshall, 200 N. Madison, Marshall, MI 49068