Representative - Registration - Casual variable hours - Requisition #778619

Infor; Marshall (MI); On-site; USD 30,000 - 40,000; Part time

Job summary

A healthcare provider in Michigan is seeking a Registration Representative responsible for processing admissions accurately and efficiently. The role involves gathering patient information, verifying insurance coverage, and maintaining accurate records. Candidates should possess a high school diploma, strong communication skills, and the ability to work in a dynamic environment. Previous experience in hospital registration is preferred. This position is crucial to ensure patients are registered promptly and efficiently.

Qualifications

• Knowledge of medical terminology and computer skills.
• Excellent verbal communication and interpersonal skills.
• Ability to problem solve and handle conflict.

Responsibilities

• Process inpatient and outpatient admissions accurately.
• Gather information and input data in the registration process.
• Verify appropriate insurance coverage and handle patient inquiries.

Skills

Knowledge of medical terminology

Computer experience

Excellent verbal communication

Customer service skills

Critical thinking skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

All CDC recommended vaccines are required vaccinations at Oaklawn. Seasonally, and upon determination of Senior leadership, the Influenza Vaccine may be mandatory; in those years, compliance is required. For all vaccines, Religious Exemptions and Medical Contraindications are available.

Representative - Registration - Casual variable hours

Job Summary: The Registration Representative is responsible for the processing of inpatient and outpatient admissions in an accurate and efficient manner.

Essential Functions:

• Consistently performs using an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Accurately gathers information and inputs data in all phases of the registration process as well as registers patients in a timely fashion.
• Assures that the patient or guardian, as outlined by procedure, signs all appropriate paper work.
• Assures all patients are offered Oaklawn Privacy Practices and the Patient Rights and Responsibilities brochure.
• Verifies all appropriate insurance coverage.
• Obtains and scans patient driver’s license and insurance cards as applicable
• Follows appropriate procedures for cash collections, asking for and collecting, to the extent possible, on all non-covered services and applicable co-pays and deductible at the point of service
• Assures a payable diagnosis for all Medicare restricted tests or obtains an ABN from the patient if applicable
• Handles patient inquiries promptly and appropriately.
• Balances cash receipts daily in a timely, accurate manner.

Minimum Qualifications: High school diploma or equivalent.

Knowledge Skills Abilities: Knowledge of medical terminology, computer experience and computer skills. Possess excellent verbal communication, interpersonal, organizational, customer service, and critical thinking skills. Ability to problem solve, handle conflict and adapt to frequent change. Previous hospital registration and insurance verification preferred. Possess the ability to work with patients with varying degrees of illness.

Working Conditions: Work is generally performed within an office environment, with standard office equipment available. Work may include Emergency Department registration. Potentially exposed to infectious diseases.

Physical Requirements: Constantly see/visual acuity, handle/grasp/feel, talk/hear. Frequently sit, walk, reach, bend/twist. Occasionally lift/carry 1 to 49 lbs.

Marshall, 200 N. Madison, Marshall, MI 49068