Representative - Registration Casual

Infor; Marshall (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Oaklawn is seeking a Registration Representative to handle inpatient and outpatient admissions with accuracy and efficiency.

The role requires collecting and inputting patient data, verifying insurance, and obtaining signatures on paperwork. You will balance cash receipts and ensure privacy practices are followed in a hospital office setting. Ideal candidates have strong communication, computer skills, and the ability to adapt to changing priorities while maintaining patient-centered service.

Qualifications

• Knowledge of medical terminology.
• Proficient computer skills and data entry.
• Excellent verbal communication and customer service abilities.
• Ability to problem solve and adapt to change.

Responsibilities

• Gathers information and inputs data accurately in all phases of the registration process.
• Registers patients in a timely fashion and ensures paperwork is completed.
• Verifies insurance coverage and obtains necessary patient information.
• Manages cash collections and collects co-pays and deductibles at the point of service.
• Communicates privacy practices and patient rights as required.

Skills

Medical terminology

Computer skills

Verbal communication

Customer service

Education

High school diploma or equivalent

Job description

Job Summary: The Registration Representative is responsible for the processing of inpatient and outpatient admissions in an accurate and efficient manner.

Essential Functions:

• Consistently performs using an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Accurately gathers information and inputs data in all phases of the registration process as well as registers patients in a timely fashion.
• Assures that the patient or guardian, as outlined by procedure, signs all appropriate paper work.
• Assures all patients are offered Oaklawn Privacy Practices and the Patient Rights and Responsibilities brochure.
• Verifies all appropriate insurance coverage.
• Obtains and scans patient driver’s license and insurance cards as applicable
• Follows appropriate procedures for cash collections, asking for and collecting, to the extent possible, on all non-covered services and applicable co-pays and deductible at the point of service
• Assures a payable diagnosis for all Medicare restricted tests or obtains an ABN from the patient if applicable
• Handles patient inquiries promptly and appropriately.
• Balances cash receipts daily in a timely, accurate manner.

Minimum Qualifications: High school diploma or equivalent.

Knowledge Skills Abilities: Knowledge of medical terminology, computer experience and computer skills. Possess excellent verbal communication, interpersonal, organizational, customer service, and critical thinking skills. Ability to problem solve, handle conflict and adapt to frequent change. Previous hospital registration and insurance verification preferred. Possess the ability to work with patients with varying degrees of illness.

Working Conditions: Work is generally performed within an office environment, with standard office equipment available. Work may include Emergency Department registration. Potentially exposed to infectious diseases.

Physical Requirements: Constantly see/visual acuity, handle/grasp/feel, talk/hear. Frequently sit, walk, reach, bend/twist. Occasionally lift/carry 1 to 49 lbs.

Marshall, 200 N. Madison, Marshall, MI 49068