Representative - Count Room

Bally's; Chicago (IL); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

$7 Daily Employee Parking Garage

Job summary

Bally's in Chicago is seeking an Operations - Administration role with a focus on accurate money handling and guest service. You will count cash drops, reconcile funds, and support casino floor operations, ensuring compliance with internal controls and IGB requirements.

The position requires a high school diploma, 21+ years old, and flexibility to work nights, weekends, and holidays. Training on gaming regulations and software usage is provided.

Qualifications

• Must have a high school diploma or equivalent.
• Must be 21 years of age or older.
• Above-average math skills to count money accurately and quickly.
• Excellent customer service and communication skills.
• Able to use a 10-key calculator and other office equipment.
• Able to work varied shifts including weeknights, weekends and holidays; must obtain a gaming license.

Responsibilities

• Foster Bally's customer-centric culture and guest relations.
• Collect and count revenue from drop sources and reconcile funds.
• Count, sort, and organize currency, coins, coupons, chips, and papers.
• Enter count information into software applications and transport boxes/carts to designated areas.
• Perform duties related to Illinois Gaming Board voluntary self-exclusion program and other assigned tasks.

Skills

Money handling

Customer service

Interpersonal skills

Shift flexibility

Education

High School diploma or equivalent

Tools

10-key calculator

Job description

Job Category: Operations - Administration

Requisition Number: REPRE011218

• Posted : August 17, 2026
• Full-Time
• Rate : $25.82 USD per hour

Locations

• Showing 1 location

Chicago
763 W Chicago Ave
Chicago, IL 60654, USA

Chicago
763 W Chicago Ave
Chicago, IL 60654, USA

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Adhere to all policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
• Collect and count revenue from various drop sources per the company’s internal controls and departmental guidelines
• Count, sort, and organize all currency, coins, coupons, chips, and paperwork from the drop container; strap and hand-stamp money bundles; delivers to cashiers as applicable
• Retrieve drop boxes from the storage area and appropriately store all boxes and carts
• Load currency counters, utilize the counter interface, and collect, sort, and reconcile funds
• Enters count information into applicable software applications
• Load appropriate boxes into carts and pushes and pull carts to designated areas for transportation to the casino floor
• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
• Perform other duties as assigned

Compensation:

• Target Salary Range: $24.11/hr

Additional Benefits:

• $7 Daily Employee Parking Garage

Physical Demands & Work Environment:

• Regularly required to see, talk, hear, walk, and stand
• Frequently required to use hands to handle, feel, and reach
• Occasionally required to sit or stoop
• Must occasionally lift and or move up to 100 pounds
• Frequently required to push and pull heavy carts across the casino floor and back of house area

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

High School or better.

Experience

Required

Must have a high school diploma or equivalent

Must be 21 years of age or older

• Must have above-average math skills to count money accurately and quickly
• Must have excellent customer service skills
• Must be proficient in using a 10-key calculator and other office equipment
• Must have excellent communication and interpersonal skills
• Must be able to work various shifts, including weeknights, weekends, and holidays
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board

Preferred

• Six months of experience in money handling experience preferred

Licenses & Certifications

Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.