Representante de Atención al Cliente Empresarial

Brochel 23 Llc; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Competitive compensation

Paid time off

Career growth opportunities

Job summary

Brochel 23 Llc is seeking a Customer Service Representative to join our team in Atlanta. You will communicate with customers to identify needs, process requests, elevate complaints, and provide solutions that ensure a great service experience.

The ideal candidate is friendly, computer savvy, and able to stay calm under pressure while meeting individual and team targets. Training and growth opportunities are available.

Qualifications

• Requires high school diploma or GED.
• Experience as a Customer Service Representative or similar is preferred.
• Proficient with computers and customer management software.
• Excellent phone and verbal communication skills.
• Strong active listening skills and attention to detail.
• Ability to work well under pressure and stay organized.

Responsibilities

• Handle a high volume of inbound calls.
• Identify customer needs, collect info, and provide solutions.
• Follow premade scripts for common topics.
• Build rapport and trust with customers using best practices.
• Document all customer interactions accurately.
• Meet personal and team sales quotas and participate in trainings.

Skills

Customer service

Communication

Active listening

Time management

Pressure tolerance

Education

High school diploma

Tools

Customer management software

Job description

Brochel 23 Llc is seeking a Customer Service Representative to join our team in Atlanta. You will communicate with customers to identify needs, process requests, elevate complaints, and provide solutions that ensure a great service experience.

The ideal candidate is friendly, computer savvy, and able to stay calm under pressure while meeting individual and team targets. Training and growth opportunities are available.