Representante de Atención al Cliente Bilingüe — Crece y Avanza

CCF Family of Brands; Arizona; Hybrid; USD 22,000 - 29,000; Full time

Benefits offered by this job

On-the-job training

Learning platform

Cross-brand training

Educational reimbursement

Medical insurance options

401(k) plan

Life and AD&D insurance

Discount marketplace

Paid time off

Casual dress code

Job summary

CCF Family of Brands in Miami, AZ is hiring a bilingual Customer Service Representative to connect with customers and help access short-term financial solutions. You’ll support transactions like check cashing, money transfers, and bill payments while delivering excellent service.

We provide hands-on training, development, and opportunities to advance across our eleven brands nationwide. Join a growing company focused on helping people.

Qualifications

• Bilingual (Spanish/English) is essential to connect with customers and the community.
• High school diploma or equivalent required.
• Excellent verbal and written communication skills with customers and colleagues.
• Meticulous data entry and attention to detail.

Responsibilities

• Connect with customers to build lasting relationships.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in a POS system with precision.
• Build new business by completing daily call campaigns.
• Maintain store appearance and security protocols, including opening/closing procedures.

Skills

Bilingual

Strong communication

Data entry

POS system

MS Office

Driver's license

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

CCF Family of Brands in Miami, AZ is hiring a bilingual Customer Service Representative to connect with customers and help access short-term financial solutions. You’ll support transactions like check cashing, money transfers, and bill payments while delivering excellent service.

We provide hands-on training, development, and opportunities to advance across our eleven brands nationwide. Join a growing company focused on helping people.