Représentant Service Client & Dispatch — Aide et Inspection

U-Haul; El Cajon, Northern (CA, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

ESOP

Life insurance

Discounts on products

Job summary

U-Haul is seeking a friendly Customer Service Representative to be the face of our service at an on-site location in El Cajon, CA. You will assist customers, use U-Scan for rentals, and help with equipment inspection and setup.

Responsibilities include processing invoices, educating customers, and facilitating hitch installations while earning bonuses and benefits. Training and certifications are provided.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a friendly Customer Service Representative to be the face of our service at an on-site location in El Cajon, CA. You will assist customers, use U-Scan for rentals, and help with equipment inspection and setup.

Responsibilities include processing invoices, educating customers, and facilitating hitch installations while earning bonuses and benefits. Training and certifications are provided.