Customer Service & Equipment Specialist

U-Haul; El Monte (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell etc.

Gym Reimbursement Program

You Matter EAP

Job summary

U-Haul in El Monte, California is seeking a Customer Service Representative to be the face of the company, assist customers with rentals and services, and manage equipment using U-Scan technology. The role includes moving and hooking up trucks, inspecting equipment, and educating customers on products.

The position offers on-the-job education and potential bonuses upon completion of training. Applicants must have a valid driver's license and a high school diploma or equivalent.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul in El Monte, California is seeking a Customer Service Representative to be the face of the company, assist customers with rentals and services, and manage equipment using U-Scan technology. The role includes moving and hooking up trucks, inspecting equipment, and educating customers on products.

The position offers on-the-job education and potential bonuses upon completion of training. Applicants must have a valid driver's license and a high school diploma or equivalent.