Customer Service & Equipment Dispatch Specialist

U-Haul; Fresno (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

401(k) plan

ESOP

Dental & Vision plans

Life insurance

Gym reimbursement

Paid holidays

Job summary

U-Haul is seeking a Customer Service Representative in Fresno, CA to be the face of our service and assist customers with rentals and equipment. You will inspect and maintain equipment, use U-Scan tech to dispatch and return items, and help customers with questions while joining a supportive team.

The role offers on-the-job education, opportunities for advancement, and included benefits such as health plans and savings options.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Fresno, CA to be the face of our service and assist customers with rentals and equipment. You will inspect and maintain equipment, use U-Scan tech to dispatch and return items, and help customers with questions while joining a supportive team.

The role offers on-the-job education, opportunities for advancement, and included benefits such as health plans and savings options.