REPOST ES Eligibility Case Manager / 61012743

Doc PersonalBeratung GmbH; South Carolina; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

15 days annual vacation leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Job summary

The South Carolina Department of Social Services is seeking an ES Eligibility Case Manager to support SNAP, TANF, ESAP, and SCCAP programs. You will conduct interviews, determine eligibility, authorize benefits, and maintain confidential case records in SCOSA.

This role requires a high school diploma and at least one year of experience in Economic Services; an associate degree or higher may substitute. You must have a valid driver's license and be able to perform field work, with training and

Qualifications

• High School Diploma and at least one year experience in Economic Services programs.
• Must possess valid driver's license and have access to a motor vehicle.

Responsibilities

• Provides services for SNAP, TANF, ESAP, and SCCAP programs in the Economic Services Division, helping restore or improve client financial stability.
• Conducts a minimum of 15 quality interviews per day via phone or face-to-face for SNAP, TANF, and ESAP applications and renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertifications by determining eligibility and authorizing benefits.
• Maintains case records in SCOSA and documents client activities for auditing and timely reporting.
• Identifies and documents overpayments; makes referrals to the Benefit Integrity Unit and prepares materials for hearings.
• Participates in required trainings and staff meetings.
• Ensures PII protection and safeguards agency networks and data.
• Performs Red Cross shelter duty or other emergency shelter duties as directed.
• Performs other related duties as required.

Skills

Interviewing

Case documentation

Education

High School Diploma

Associate degree or higher

Job description

Special Notice: This is a REPOST -- Previous applicants need not re-apply for this position.

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The ES Eligibility Case Manager provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project), SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
• Performs other related duties as required.

A High School Diploma and at least one (1) year experience in Economic Services programs.

An Associate Degre or higher may be substituted for required program experience.

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Darlington County