Eligibility Specialist I / 61013863

Doc PersonalBeratung GmbH; Columbia (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health, Dental, Vision, LT Disability,

Life Insurance

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Deferred Compensation

Job summary

The South Carolina Department of Social Services is hiring an Eligibility Specialist I in Marion County to support the Economic Services division. The role involves processing SNAP, ESAP, and SCCAP applications and recertifications, determining eligibility, and issuing benefits.

You will conduct quality interviews, document activities, and ensure accurate case records in confidential systems. Ideal candidates have a High School Diploma with relevant clerical or social work experience; an

Qualifications

• High School Diploma and relevant program experience in clerical, administration, social work, correctional administration, or general business administration.
• An Associate Degree or higher may be substituted for the required program experience.

Responsibilities

• Provides services in accordance with federal and state laws for SNAP, ESAP, SCCAP, and TANF in Economic Services.
• Conducts a minimum of 7 quality interviews per day and 8 quality case actions from the 300 report or SCOSA mailbox.
• Processes SNAP, ESAP, and SCCAP applications and recertifications, determining eligibility and authorizing benefits.
• Maintains case records in agency systems with confidentiality and timeliness.
• Documents client activities and events that affect eligibility in SCOSA.
• Identifies and documents overpayments and provides referrals to Benefit Integrity Unit.
• Participates in required trainings and meetings.
• Protects PII and agency networks; Safeguards systems and data.
• Performs other duties as required and may support emergency shelter duties.

Education

High School Diploma

Associate Degree or higher

Job description

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties:

• The Eligibility Specialist I provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project) and SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 7 quality interviews per day along with 8 quality case actions from the 300 report or SCOSA mailbox.
• Processes all SNAP, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs other related duties as required.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.

A High School Diploma and relevant program experience in clerical, administration, social work, correctional administration, or general business administration.

An Associate Degree or higher may be substituted for the required program experience.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Marion County