ES Eligibility Specialist / 61013377

Doc PersonalBeratung GmbH; Cades (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life Insurance

15 days vacation per year

15 days sick leave per year

13 paid holidays

Paid parental leave

State retirement plan

Job summary

South Carolina Department of Social Services is seeking an ES Eligibility Specialist to administer SNAP, ESAP and SCCAP programs. You will conduct interviews, determine eligibility, and authorize benefits while maintaining strict confidentiality and accurate records.

The role includes ABAWD caseload management, documenting overpayments, and participating in trainings. A high school diploma with relevant experience is required, with an associate degree or higher as a substitution option.

Qualifications

• High School Diploma and 1 year of relevant program experience in clerical administration, social work, correctional administration, and general business administration.

Responsibilities

• Processes SNAP, ESAP, and SCCAP applications and/or recertifications by determining eligibility and authorizing benefits when applicable.
• Maintains case records and files in the agency system for documentation and auditing purposes.
• Documents client work participation activities and enters timely documentation in SCOSA.
• Identifies and documents overpayments and prepares supporting documents for Fair Hearings.
• Performs Red Cross shelter duty or other emergency shelter services as directed.

Skills

Interviewing

SNAP eligibility

Case management

PII security

ABAWD rules

Education

High School Diploma

1 year relevant program experience

Associate degree or higher

Job description

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The ES Eligibility Specialist provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project) and SCCAP (South Carolina Combined Application Project) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.

• Conducts a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, ESAP applications and SNAP recertification's.
• Processes all SNAP, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Manages ABAWD (Able-Bodied Adult without Dependents) caseload by sending required notices, updating ABAWD tracking system, and determining SNAP eligibility for assigned ABAWD cases. Interprets social services programs to clients as needed. Keep abreast of state, federal, and agency program regulations and policies.

• Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings. Participates in training and supervisory meetings or staff meetings as required.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
• Performs other related duties as required.

A High School Diploma and one (1) year of relevant program experience in clerical administration, social work, correctional administration, and general business administration.

An Associate Degree or higher may be substituted for the required program experience.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Hampton County