ES Eligibility Specialist / 61013382

State of South Carolina; South Carolina; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health, Dental, Vision, Long Term Dis

15 days annual leave (vacation)

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan and Deferred

Job summary

The South Carolina Department of Social Services is seeking an ES Eligibility Specialist (CNTY) to support county offices handling SNAP, TANF, ESAP and SCCAP programs.

You will conduct interviews, determine eligibility, authorize benefits where applicable, and maintain confidential records while safeguarding client data and participating in required trainings and hearings as needed.

Qualifications

• High School Diploma and relevant program experience in clerical administration, social work, correctional administration or general business administration.
• Associate Degree or higher may substitute for the required program experience.
• Must possess a valid driver’s license and have access to a vehicle for field assignments.
• If credentials qualify you for a DSS position, you must provide an official transcript if selected.

Responsibilities

• Provides services per federal/state laws and agency policies, handling SNAP, ESAP, SCCAP and TANF programs.
• Conducts a minimum of 15 quality interviews per day (phone or in-person) for applications/recertifications.
• Processes eligibility determinations and authorizes benefits when applicable.
• Maintains confidential case records and documents client activities in the agency system.
• Identifies and documents overpayments and refers to the Benefit Integrity Unit; participates in hearings as directed.
• Attends required trainings and staff meetings; protects PII and agency data.

Education

High School Diploma

Associate Degree or higher substitute

Job description

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right opportunity for you.

Job Duties

• The ES Eligibility Specialist (CNTY) provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project), SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 15 quality interviews per day to include both phone and/ or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/ or TANF renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
• Performs other related duties as required.

Required Qualifications

• A High School Diploma and relevant program experience in clerical administration, social work, correctional administration and general business administration.
• An Associate Degree or higher may be substituted for the required program experience.
• Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
• If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

Benefits

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

Location & Division

DIVISION: Economic Services / Allendale County