ES Eligibility Case Manager / 61014054

Doc PersonalBeratung GmbH; South Carolina; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, Vision

Long Term Disability

Life Insurance

15 days annual leave

15 days sick leave

13 paid holidays

Parental Leave

State Retirement Plan

Deferred Compensation

Job summary

The South Carolina Department of Social Services seeks dedicated staff to administer SNAP, TANF, ESAP, and SCCAP programs in Orangeburg County. You will interview applicants, determine eligibility, and authorize benefits while maintaining strict confidentiality and accurate records.

Qualifications include a high school diploma (associate degree preferred) and at least one year of experience in Economic Services. A valid driver's license is required to perform field work and home visits as needed.

Qualifications

• High School Diploma and at least one year of experience in Economic Services programs.
• Associate Degree or higher may substitute for one year of relevant program experience.
• Must possess a valid driver's license and be able to operate a motor vehicle.

Responsibilities

• Provide services in accordance with federal and state laws and agency policies for SNAP, ESAP, SCCAP, and TANF.
• Conduct SNAP/TANF quality interviews (phone or in-person) and determine eligibility for benefits.
• Process applications and renewals, re-determinations, and changes; authorize benefits when applicable.
• Maintain case records in SCOSA and ensure timely, confidential documentation.

Skills

SNAP knowledge

TANF knowledge

Interviews (phone/face-to-face)

Education

High school diploma

Associate degree substitution

Tools

SCOSA system

Job description

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Applications Project) and SCCAP ( South Carolina Combined Application), and TANF (Temporary Assistance for Needy Families) programs in the Economic Service Division in the county to help restore and improve customer financial stability.
• Conducts SNAP and/or TANF quality interviews to include both phone and face-to-face interviews for SANP and/or TANF applications and/or renewals.
• Processes SNAP and/or TANF applications and/or renewals by determining eligibility and authorizing benefits if applicable, and processes SNAP and/or TANF six months renewals and changes by redetermining eligibility and reauthorizing benefits if applicable.
• Processes system generated alerts (SNAP, TANF, ESAP, and SCCAP) for county of residence as well as any alerts associated with your caseload.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits. Prepares reports as requested by the supervisor or otherwise required and follows program policies.
• Identifies and documents over payments and make at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings. Participates in training and supervisory meetings or staff meetings as required.
• Performs Red Cross duty or other emergency shelter duty/services as directed.
• Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.

High School Diploma and at least one (1) yearof experience in Economic Services programs.

Associate Degree or higher may be substituted for one year of relevant program experience.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION:

Economic Services / Orangeburg County

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.