Repossession Specialist II

Yamaha Motor US; Kennesaw (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) and Profit Sharing

Fertility Benefits

Life and AD&D Insurance

Wellness Program

Short-Term Disability Coverage

Long-Term Disability

Ability to borrow Yamaha product

Job summary

Yamaha Motor US in Kennesaw, GA is seeking a Repossession Specialist II to manage administration and documentation throughout the repossession process for Yamaha financed powersports and marine products.

You will perform skip tracing, communicate with vendors, handle notices, and coordinate with dealers and internal teams to maximize recoveries while ensuring compliance with FDCPA, SCRA, FCRA and multi-state laws.

Qualifications

• Associates degree or equivalent combination of education/experience.
• 3 years of experience in consumer finance, auto finance, powersports finance, or secured lending.
• Strong knowledge of multi-state repossession laws, FDCPA, SCRA and FCRA.
• Knowledge of collections compliance requirements such as FDCPA, SCRA, bankruptcy, and privacy standards.
• Experience with loan servicing, CRM, or collections platforms.
• Proficiency in MS Office (Word, Excel, Power Point, Outlook, etc.)

Responsibilities

• Assign repossessions, appraise collateral and coordinate with repossession vendors.
• Handle impound notices, track collateral location after repossession and manage redemptions.
• Obtain updates and approve fees from repossession vendors; locate customers via advanced skip tracing.
• Handle inbound/outbound calls for past due accounts; collect and negotiate payment arrangements.
• Build relationships with vendors; support dealers and internal teams for repossessed or out-for-repossession accounts.
• Ensure notices (right to cures, notice of intent to sale, deficiency letters) are mailed timely.
• Perform scorecards on repossession performance and provide reporting to management.
• Prepare account documentation for legal action; follow management directions.
• Adhere to company policies and state/federal laws; comply with consumer communications.
• Ensure add-on products (Service/Warranty/GAP) are cancelled timely.
• Assist/Back-up for Collection Specialist, Remarketing Administrator and Recovery Specialist.
• Team will work split shifts and some Saturdays.

Skills

Multi-state repossession laws

FDCPA/SCra/FCRA knowledge

Collections compliance

CRM experience

MS Office proficiency

Education

Associates degree or equivalent

Tools

CRM software

MS Office

Job description

Yamaha Motor has an exciting opportunity for a Repossession Specialist II to join our Retail Finance Team in Kennesaw, GA.This position is responsible for all administration, correspondence and documentation throughout the entire repossession process. They will ensure that all applicable notices are properly documented and mailed in a timely manner. Also ensure compliance with all repossession policies, multi-State and Federal law. This role will perform heavy skip-tracing with the use of internal and external skip-tracing tools to reduce and prevent

losses on Yamaha financed Powersports and Marine products.

What You’ll Be Doing:

• Assign all repossessions, accurately appraise collateral and communicate with repossession vendors to secure collateral.
• Handle impound notices, track collateral location after repossessionand handle redemptions.
• Obtain updates, approve fees from repossession vendors and timely act upon them to maximize recovery efforts. Locate customers and find new leads using advance skip tracing.
• Handle inbound and outbound calls for past due accounts, while maintaining composure and professionalism. Collects and negotiate payment arrangements to cure delinquency. Documents the account accurately and efficiently.
• Build solid professional relationships with vendor(s) that support the repossession process. Also provide support to dealers and internal departments, for accounts placed out for repossession or repossessed.
• Ensure that repossession notices such as right to cures, notice of intent to sale and deficiency letters are properly documented and mailed in a timely manner.
• Perform score cards on repossession performance. Provide reporting and make recommendations to management.
• Prepare account documentation for legal action, execute multiple tasks and assignments given by management.
• Understand and adhere to company policies and procedures. Comply with all state, federal laws and regulations with regards to appropriate contact/dialogue with consumers
• Ensure that all the add on products (Service/ Warranty/ GAP/etc.) get cancelled in a timely manner.
• Assist\Back-up for the Collection Specialist, Remarketing Administrator and Recovery Specialist.
• Other duties assigned by management.
• The team will work split shifts and some Saturdays.

Requirements:

• Associates degree or equivalent combination of education/experience
• 3 years of experience in consumer finance, auto finance, powersports finance, or secured lending.
• Strong knowledge of multi-state repossession laws, FDCPA. SCRA and FCRA
• Knowledge of collections compliance requirements such as FDCPA, SCRA, bankruptcy, and privacy standards.
• Experience with loan servicing, CRM, or collections platforms.
• Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)
• Knowledge of collections compliance requirements such as FDCPA, SCRA, bankruptcy, and privacy standards.
• Experience with loan servicing, CRM, or collections platforms.
• Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

What’s in it for you:

• 401(k) and Profit Sharing
• Fertility Benefits
• Life and AD&D Insurance
• Wellness Program
• Short-Term Disability Coverage (for hourly roles)
• Long-Term Disability
• Ability to borrow Yamaha product

Reports to: Department Manager

Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Area of Interest

Customer Relations

Company/ Affiliate Company:

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