Repossession Specialist II

Yamaha Motor Corporation, USA; Los Angeles, California (CA, MO); On-site; USD 40,000 - 68,000; Full time

Benefits offered by this job

401(k) and Profit Sharing

Fertility Benefits

Life and AD&D

Wellness Program

Short-Term Disability Coverage

Long-Term Disability

Ability to borrow Yamaha product

Job summary

A leading powersports company in Cypress, CA, seeks a Repossession Specialist II to manage the repossession process, ensuring compliance with multi-state laws and vendor relationships. The ideal candidate has an associate's degree and 4 years of experience in collections, alongside strong negotiation skills. The role offers competitive pay from $40,000 to $68,000 annually and various employee benefits.

Qualifications

• 4 years of experience in collections and repossessions in powersports, marine products, or auto finance industry preferred.
• Strong knowledge of multi-state repossession laws, FDCPA, SCRA, and FCRA.
• Ability to adapt quickly to changes in a fast-paced environment.

Responsibilities

• Assign repossessions and communicate with vendors to secure collateral.
• Handle calls for past due accounts and negotiate payment arrangements.
• Ensure all repossession notices are documented and mailed timely.

Skills

Strong negotiation and persuasion skills

Strong written and verbal communication skills

Ability to prioritize and multitask

Proficiency in MS Office

Ability to handle difficult conversations

Education

Associate’s degree or equivalent combination of education/experience

Job description

Repossession Specialist II – Cypress, CA

Yamaha has an excellent opportunity for a Repossession Specialist II to join our team in Cypress, CA. The Repossession Specialist II will be responsible for all administration, correspondence, and documentation throughout the repossession process. They will work to ensure that all applicable notices are properly documented and mailed in a timely manner. They will also ensure compliance with all repossession policies, multi‑state and federal law. This role will perform heavy skip‑tracing with the use of internal and external skip‑tracing tools to reduce and prevent losses on Yamaha financed powersports and marine products.

Base Pay Range

$40,000.00/yr – $68,000.00/yr

Responsibilities

• Assign all repossessions, accurately appraise collateral and communicate with repossession vendors to secure collateral. Handles impound notices, tracks collateral location after repossession and handles redemptions.
• Obtain updates, approve fees from repossession vendors and timely act upon them to maximize recovery efforts. Locate customers and find new leads using advanced skip tracing.
• Handle inbound and outbound calls for past due accounts, while maintaining composure and professionalism. Collects and negotiates payment arrangements to cure delinquency. Documents the account accurately and efficiently.
• Build solid professional relationships with vendor(s) that support the repossession process. Also provide support to dealers and internal departments, for accounts placed out for repossession or repossessed.
• Ensure that repossession notices such as right to cure, notice of intent to sale and deficiency letters are properly documented and mailed in a timely manner.
• Perform score cards on repossession performance. Provide reporting and make recommendations to management.
• Prepare account documentation for legal action, execute multiple tasks and assignments given by management.
• Understand and adhere to company policies and procedures. Comply with all state, federal laws and regulations with regards to appropriate contact/dialogue with consumers.
• Ensure that all the add‑on products (Service/ Warranty/ GAP/etc.) get cancelled in a timely manner.
• Assist/Back‑up for the Collection Specialist, Remarketing Administrator and Recovery Specialist.
• Other duties assigned by management.

Qualifications

• Associate’s degree or equivalent combination of education/experience.
• 4 years of experience in collections and repossessions in powersports, marine products and/or auto finance industry preferred.
• Strong knowledge of multi‑state repossession laws, FDCPA, SCRA and FCRA.
• Proficiency in MS Office (Word, Excel, Power Point, Outlook, etc.).
• Strong written and verbal communication skills.
• Strong negotiation and persuasion skills.
• Ability to prioritize, multitask, meet deadlines with accuracy and adapt quickly to changes in a fast‑paced environment.
• Ability to handle difficult conversations, have patience.
• Ability to act quickly in decision making by using good judgement.

What’s in it for you

• 401(k) and Profit Sharing
• Fertility Benefits
• Life and AD&D
• Wellness Program
• Short‑Term Disability Coverage (for hourly roles)
• Long‑Term Disability
• Ability to borrow Yamaha product

Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.