Repossession Specialist II

Yamaha Motor Corporation, U.S.A.; Kennesaw (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) and Profit Sharing

Fertility Benefits

37.5 hour work-week

Medical, Dental, Vision

Life and AD&D Insurance

Wellness Program

Short-Term Disability Coverage

Long-Term Disability

Student Debt Repayment Benefits

Ability to borrow Yamaha product

Job summary

Yamaha Motor Corporation, USA, in Kennesaw, GA, seeks a Repossession Specialist II to manage the repossession process, document notices, and ensure compliance with laws. Heavy skip-tracing and collaboration with vendors will help reduce losses on powersports and marine products.

The role requires 3 years in consumer/auto finance and familiarity with FDCPA, SCRA, FCRA, and privacy standards; bilingual Spanish is a plus. On-site work with a focus on accuracy and compliance.

Qualifications

• Associates degree or equivalent combination of education/experience.
• 3 years of experience in consumer finance, auto finance, powersports finance, or secured lending.
• Knowledge of multi-state repossession laws, FDCPA, SCRA and FCRA.
• Experience with loan servicing, CRM, or collections platforms.
• Proficiency in MS Office (Word, Excel, Power Point, Outlook, etc.).
• Bilingual skills - Spanish (a plus).

Responsibilities

• Assign repossessions, accurately appraise collateral and communicate with repossession vendors to secure collateral.
• Handle impound notices, track collateral location after repossession and handle redemptions.
• Obtain updates, approve fees from repossession vendors and timely act upon them to maximize recovery efforts.
• Locate customers and find new leads using advance skip tracing.
• Handle inbound and outbound calls for past due accounts, while collecting and negotiating payment arrangements to cure delinquency.
• Build solid relationships with vendor(s) that support the repossession process and assist dealers and internal departments.
• Ensure notices such as right to cures, notice of intent to sale and deficiency letters are documented and mailed in a timely manner.
• Prepare account documentation for legal action and manage multiple tasks assigned by management.
• Understand and adhere to company policies and comply with state and federal laws.
• Ensure add-on products (Service/Warranty/GAP) are cancelled timely.
• Provide back-up for other specialists.
• Team may work split shifts and some Saturdays.

Skills

FDCPA knowledge

SCRA knowledge

FCRA knowledge

Bankruptcy compliance

Privacy standards

CRM systems

Loan servicing platforms

MS Office

Spanish language

Education

Associates degree or equivalent combination of education/experience

Tools

MS Office

Job description

Yamaha Motor has an exciting opportunity for a Repossession Specialist II to join our Retail Finance Team in Kennesaw, GA. This position is responsible for all administration, correspondence and documentation throughout the entire repossession process. They will ensure that all applicable notices are properly documented and mailed in a timely manner. Also ensure compliance with all repossession policies, multi-State and Federal law. This role will perform heavy skip-tracing with the use of internal and external skip-tracing tools to reduce and prevent losses on Yamaha financed Powersports and Marine products.

What You'll Be Doing:

• Assign all repossessions, accurately appraise collateral and communicate with repossession vendors to secure collateral.
• Handle impound notices, track collateral location after repossession and handle redemptions.
• Obtain updates, approve fees from repossession vendors and timely act upon them to maximize recovery efforts. Locate customers and find new leads using advance skip tracing.
• Handle inbound and outbound calls for past due accounts, while maintaining composure and professionalism. Collects and negotiate payment arrangements to cure delinquency. Documents the account accurately and efficiently.
• Build solid professional relationships with vendor(s) that support the repossession process. Also provide support to dealers and internal departments, for accounts placed out for repossession or repossessed.
• Ensure that repossession notices such as right to cures, notice of intent to sale and deficiency letters are properly documented and mailed in a timely manner.
• Perform score cards on repossession performance. Provide reporting and make recommendations to management.
• Prepare account documentation for legal action, execute multiple tasks and assignments given by management.
• Understand and adhere to company policies and procedures. Comply with all state, federal laws and regulations with regards to appropriate contact/dialogue with consumers
• Ensure that all the add on products (Service/ Warranty/ GAP/etc.) get cancelled in a timely manner.
• Assist\Back-up for the Collection Specialist, Remarketing Administrator and Recovery Specialist.
• Other duties assigned by management.
• The team will work split shifts and some Saturdays.

Requirements:

• Associates degree or equivalent combination of education/experience
• 3 years of experience in consumer finance, auto finance, powersports finance, or secured lending.
• Strong knowledge of multi-state repossession laws, FDCPA. SCRA and FCRA
• Knowledge of collections compliance requirements such as FDCPA, SCRA, bankruptcy, and privacy standards.
• Experience with loan servicing, CRM, or collections platforms.
• Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)
• Knowledge of collections compliance requirements such as FDCPA, SCRA, bankruptcy, and privacy standards.
• Experience with loan servicing, CRM, or collections platforms.
• Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)
• Bilingual skills - Spanish (a plus)

What's in it for you:

• 401(k) and Profit Sharing
• Fertility Benefits
• 37.5 hour work-week
• Medical, Dental, Vision
• Life and AD&D Insurance
• Wellness Program
• Short-Term Disability Coverage (for hourly roles)
• Long-Term Disability
• Student Debt Repayment Benefits
• Ability to borrow Yamaha product

Reports to: Department Manager

Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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