Repossession & Remarketing Administrator

RIM Recruitment Professionals; Dallas (TX); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Insurance

401(k)

PTO (accrued)

Employee stock options

Job summary

RIM Recruitment Professionals is seeking a Repossession & Remarketing Administrator in Dallas, TX. The role supports the Loss Mitigation team through the vehicle recovery cycle, coordinating with recovery and auction partners and internal teams.

The candidate will manage daily queues, ensure compliance, and handle reinstatement/redemption calculations, titles, and notices in a fast-paced environment. Hybrid work and growth opportunities are offered.

Qualifications

• At least 2 years of experience in auto finance, repossession administration, collections operations, or a related field.
• Experience across multiple systems with accurate record-keeping.
• Knowledge of repossession compliance (SCRA, MLA, bankruptcy, state notices).
• Ability to calculate reinstatement, redemption, surplus, and deficiency amounts.
• Strong organizational skills and attention to detail.
• Able to manage multiple open cases and meet daily deadlines.
• Clear, professional communication with customers, vendors, and internal teams.

Responsibilities

• Review repossession queues for eligibility and compliance, including protections and bankruptcy status.
• Maintain accurate account records across multiple systems; escalate issues.
• Coordinate impound and voluntary surrender cases with customers and partners.
• Communicate with repossession agents, transport vendors, and auctions.
• Review vendor fee requests and approve or escalate per guidelines.
• Coordinate title documentation for sales of repossessed vehicles.
• Record sale results and assist with surplus and deficiency processing.
• Respond to questions from Customer Service, Collections, and internal teams.
• Support documentation and audits with Legal, Compliance, and title operations.

Skills

Organizational skills

Attention to detail

Communication skills

Multisystem proficiency

Deadline management

Repossession compliance

Tools

Repossession platforms

Vehicle remarketing systems

Job description

Location: Dallas, TX —Hybrid Pay: $23/HR Employment Type: Full-time, temp-to-perm

About Our Client

Our client is a financial technology company that provides vehicle-backed lending solutions to help consumers access credit and improve their financial well-being. Their team combines financial services, technology, and customer support to deliver accessible borrowing options while treating customers fairly throughout the lending and recovery process.

About the Role

The Repossession & Remarketing Administrator supports the Loss Mitigation team throughout the vehicle recovery process, from repossession through resale and account resolution. This position manages daily account queues, coordinates with recovery and auction partners, and provides repossession-related support to internal teams. The ideal candidate is organized, detail-oriented, and comfortable managing multiple systems and deadlines in a fast-paced environment.

Responsibilities

• Review daily repossession queues for account eligibility and compliance requirements, including military protections and bankruptcy status.
• Maintain accurate account records across multiple systems and escalates issues as needed.
• Coordinate impound and voluntary surrender cases with customers, impound lots, and recovery partners.
• Communicate with repossession agents, transport vendors, and auctions to confirm status and resolve issues.
• Review vendor fee requests and approve or elevate them according to established guidelines.
• Coordinate personal property releases and resolve repossession-related claims with vendors.
• Calculate reinstatement and redemption amounts and process vehicle releases once requirements are met.
• Prepare and track required customer notices according to established procedures and applicable requirements.
• Coordinate title documentation needed for the sale of repossessed vehicles.
• Record vehicle sale results and assist with surplus and deficiency account processing.
• Respond to questions from Customer Service, Collections, and other internal teams.
• Work with Legal, Compliance, Collections, and title operations to resolve account issues and support documentation and audit requests.

Required Qualifications

• At least 2 years of experience in auto finance, repossession administration, collections operations, or a related field.
• Experience working across multiple systems while maintaining accurate, consistent records.
• Working knowledge of repossession compliance, including SCRA, MLA, bankruptcy, and state notice and redemption requirements.
• Ability to accurately calculate reinstatement, redemption, surplus, and deficiency amounts.
• Strong organizational skills and attention to detail.
• Ability to manage multiple open cases and meet daily deadlines.
• Clear, professional communication with customers, vendors, and internal teams.

Preferred Qualifications

• Experience with repossession management platforms and vehicle remarketing.
• Experience servicing revolving credit accounts and installment loans.
• Knowledge of multi-state title processes, including repossession titles.
• Background in fintech, digital lending, or technology-driven financial services.

Compensation & Benefits

• Starting pay of $23.00 per hour.
• Anticipated conversion to permanent employment after approximately 90 days, with pay increasing to $25.00 per hour upon conversion.
• Permanent employee benefits include insurance, a 401(k), accrued PTO, and employee stock options, subject to eligibility and plan terms.
• Opportunity for growth within an expanding company.

Work Environment

Modern Deep Ellum office with a gym, patio workspaces, table tennis and a spacious break room. The office offers complimentary meals and drinks, and free parking access. The company has low turnover and an established management team.