Repossession & Loss Mitigation Specialist

Northwest Federal Credit Union; Herndon (VA); On-site; USD 26,000 - 45,000; Full time

Benefits offered by this job

Medical, dental and vision plans

4 weeks paid vacation

12 paid holidays

Parental leave

401(k) with employer match up to 7%

Job summary

Northwest Federal Credit Union in Herndon, VA seeks a Repossession Specialist to help members avoid repossession and coordinate the repossession and judgement processes. You will assess loans, assign repossessions, and communicate with members in need to mitigate financial loss.

You will also handle risk, manage vendor relationships, and support loss mitigation activities while upholding NWFCU policies and applicable laws.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of customer service experience; financial institution preferred.
• Ability to work independently with minimal supervision.
• Knowledge of FDCPA and TCPA.
• Strong communication and confidentiality.

Responsibilities

• Mitigate charge off to reduce loan loss provisions and support positive net income
• Assist in managing external vendor relationships
• Prepares and recommends all accounts eligible for repossession and submits for assignment
• Responsible for all GAP claim reconciliation with accounting
• Maintain a working knowledge of FDCPA and TCPA
• Communicate with Loss Mitigation Specialists regarding payments

Skills

Customer Service

Independent worker

Effective Communication

Attention to Detail

FDCPA Knowledge

TCPA Knowledge

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Northwest Federal Credit Union in Herndon, VA seeks a Repossession Specialist to help members avoid repossession and coordinate the repossession and judgement processes. You will assess loans, assign repossessions, and communicate with members in need to mitigate financial loss.

You will also handle risk, manage vendor relationships, and support loss mitigation activities while upholding NWFCU policies and applicable laws.