Repossession Agent

All Star Recovery; Hattiesburg (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

All Star Recovery is seeking a Field Agent in the United States, with focus on repossessing vehicles and debriefing outcomes. The role involves locating, securing, and towing assets to company storage while maintaining accurate records and adhering to safety standards.

The ideal candidate has a High School Diploma, a clean driving record, and may hold a CDL Class D and DOT card. Prior law enforcement or military experience is a plus; candidate must communicate clearly in English and pass

Qualifications

• High School Diploma or equivalent required.
• Proven ability to work in an outside environment without direct supervision.
• Clean driving record and ability to pass background and drug tests.

Responsibilities

• Investigate and track known locations of vehicles out for repossession.
• Secure vehicles and tow to the nearest company storage facility.
• Complete timely and accurate documentation of repossession activities.
• Communicate with internal staff, external team members, and consumers professionally.

Skills

Communication skills

Problem solving

Independent work

Customer service

English literacy

Education

High School Diploma

Tools

CDL Class D

DOT physical card

Job description

The Repossession Field Agent's job involves communicating with internal staff, external team members and consumer’s delinquent on a payment agreement.

You will be investigating and tracking the known locations of cars out for repossession, securing them, and towing the vehicles to the closest company storage facility. Once towed, you will be responsible for appropriate, timely and accurate documentation. No Cold Calling-ALL accounts provided by established business.

All Star Recovery is one of the most respected, rapidly expanding repossession firms in the country. We are seeking both full time experienced field agents and those eager to learn and committed to a new profession. We have industry leading technology and top of the line recovery trucks that will help you excel at your job. We do things the right way and we hire the right people that can deliver results. Are you looking for an opportunity to:

Be an integral part of a growing organization?

Be handsomely rewarded for your strong and flexible work ethic?

Work independently without supervision?

The field agent requires a positive attitude and a high aptitude for problem solving. You will be the face of our company to the public and who will recover the collateral and assets for our clients. It requires very good people skills and the ability to communicate on all levels with all types of persons. Every person you meet needs to be treated with courtesy and respect regardless of the circumstances in which they find themselves or the attitude they exhibit. If you are at least 24 or older with clean driving record and background; if you want to work a flexible schedule including weekends, then you should get in touch with us. We are an Equal Employment Opportunity Employer.

EDUCATIONAL REQUIREMENTS and WORK EXPERIENCE

High School Diploma or equivalent required

Proven ability and experience working in an outside environment without direct supervision

Previous law enforcement or military a plus

Either possess or can acquire a DOT physical card and Class D commercial driver’s license

Basic mechanical ability

Previous experience working as a tow truck operation, or in the repossession industry, as a flatbed operator, self-loader or tow dolly is encouraged, Industry certification a plus

ORGANIZATIONAL SKILLS AND KNOWLEDGE

Basic computer skills including internet and email, own a smartphone with service

You must have a clean driving record, pass a background and drug test

Clean, presentable appearance, reliable, strong work ethic and loyal

Able to read, write and speak English with reasonable capability to be able to communicate with customers, employees, and vendors

Meet the attendance schedule and repossession goals as agreed to with your supervisor Innovative, creative and seeks challenges while exercising analytical skills with determination Ability to handle stress and multiple priorities with a level head and limited emotion Flexible and self-confident with exceptional interpersonal skills Effective command skills, competent management and organizational and conflict resolution skills