Replenishment/Cashier

Michaels Stores; Joplin (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the retail sector is seeking a Replenishment/Cashier to join their team. This role involves delivering exceptional customer service, ensuring a smooth checkout process, and maintaining store standards. As part of a dynamic work environment, you will engage with customers, assist with product location, and support various store operations. If you're passionate about creativity and enjoy helping others, this position offers a fantastic opportunity to be part of a vibrant team while enjoying comprehensive benefits, including health insurance and employee discounts.

Benefits

Health Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Qualifications

• Experience in retail and customer service is preferred.
• Must be at least 16 years old and meet legal requirements.

Responsibilities

• Assist customers in locating products and provide solutions.
• Ensure a fast and friendly checkout experience.
• Participate in truck unload and stocking processes.

Skills

Customer Service

Cash Handling

Retail Experience

Problem Solving

Education

High School Diploma or Equivalent

Job description

Join to apply for the Replenishment/Cashier role at Michaels Stores

Store - JOPLIN, MO

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Responsibilities include:

1. Helping customers shop, locate products, and providing solutions
2. Providing a fast and friendly checkout experience; executing cash handling to standards
3. Engaging customers on the Rewards program and Private Label Credit Cards and completing enrollments
4. Educating customers on the Voice of Customer (VOC) survey
5. Assisting with Omni channel processes such as BOPIS and SFS
6. Participating in truck unload, stocking, and planogram processes
7. Completing merchandise recovery and store maintenance to ensure a well-merchandised and in-stock store
8. Performing Store In Stock Optimization (SISO) and AD set duties
9. Supporting shrink and safety programs
10. Adhering to SOPs and company policies to ensure legal and procedural compliance
11. Interacting respectfully with others, promoting a positive image, and serving as a role model
12. Cross-training in Custom Framing selling and production

Preferred Knowledge, Skills, and Abilities:

• Retail and/or customer service experience preferred

Physical Requirements and Work Environment:

• Standing for long periods, moving throughout the store, bending, lifting, reaching, stretching
• Lifting heavy boxes, accessing high shelves with ladders
• Some outdoor work, work hours include nights, weekends, and early mornings

Applicants must meet legal requirements and be at least 16 years old. Michaels is committed to inclusion and providing reasonable accommodations for individuals with disabilities.

Our purpose is to fuel the joy of creativity. We operate over 1,300 stores across North America and online. We offer comprehensive benefits including health insurance, paid time off, tuition assistance, and employee discounts.