Cashier - Northpark Mall

JCPenney; Joplin (MO); On-site; USD 25,000 - 40,000; Full time

Job summary

Join an established retail destination that values inclusivity and community engagement. As a Cashier, you will play a crucial role in enhancing the customer experience by providing exceptional service and supporting sales initiatives. Your responsibilities will include maintaining checkout standards, assisting with inventory management, and ensuring a positive shopping atmosphere. With a commitment to employee well-being, this role offers a competitive benefits package and opportunities for personal growth. Be part of a team that has been serving diverse American families for over 120 years and help drive sales and customer satisfaction in a dynamic retail environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

401(k) Plan with Company Match

Employee Discounts

Qualifications

• Exceptional customer service skills with a focus on sales.
• Ability to manage inventory and maintain checkout standards.

Responsibilities

• Assist customers with transactions and support sales initiatives.
• Maintain checkout standards and assist with general operations.

Skills

Customer Service

Sales Support

Problem Solving

Inventory Management

Education

High School Diploma

Tools

POS System

Mobile Warrior Device

Job description

As a Cashier, you are responsible for providing excellent customer service and supporting sales initiatives. Your duties include maintaining checkout standards, assisting with general operations such as Omnichannel, recovery, and inventory management, and upholding safety and shrinkage performance standards.

Primary Responsibilities:

1. Customer Service & Sales: Greet and assist customers, demonstrate consistent WORTH behaviors, support sales programs like credit, rewards, and gift cards, and promote initiatives like Findmore to enhance the customer experience.
2. Checkout Standards: Complete transactions including returns and re-ticketing, ensure merchandising standards at checkouts, stock impulse fixtures, and support line management using POS on the Mobile Warrior device.
3. General Operations: Support Omnichannel efforts, assist with recovery, put-backs, fitting room maintenance, and participate in annual inventory processes.
4. Performance Standards: Support shrink and safety initiatives and meet established performance metrics such as the iCAP program, sales targets, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:

• Solve problems and make decisions that improve sales, profit, or customer service; work efficiently; inspire performance in yourself and others.
• Provide exceptional customer service; build positive relationships; take accountability for actions and outcomes.
• Proactively seek ways to improve the customer experience; act with confidence and urgency.
• Results-oriented: drive sales and customer satisfaction; adapt quickly to change with energy and a positive attitude.
• Ownership: demonstrate responsibility and accountability in service and relationships.
• Intensity: show confidence, courage, and proactive action to enhance customer experience.

JCPenney does not anticipate closing this job opportunity at this time.

What you get:

If eligible, a competitive benefits package including medical, dental, vision, life insurance, paid holidays and vacation, and a 401(k) plan with company match. Associates enjoy discounts on merchandise. For details on benefits, visit http://www.yourjcpbenefits.com.

About JCPenney:

JCPenney is a retail destination for diverse American families, emphasizing inclusivity and offering a broad range of products and services. With over 650 stores and an online presence, JCPenney has been serving customers for over 120 years, committed to community and shopping experiences. Learn more at JCPenney's Newsroom and follow us on social media.