Repair Order & Status Specialist

Astronics Corporation; Redmond (WA); On-site; USD 30,000 - 41,000; Full time

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Job summary

Astronics Advanced Electronic Systems in Redmond, WA is seeking a Customer Repair Coordinator to help customers by processing orders, answering questions and resolving issues. You will process sales orders, verify details, publish quotes, and update customers on repair status and shipment timelines.

The role emphasizes teamwork, cross‑functional collaboration, and maintaining strong customer focus in a manufacturing environment.

Qualifications

• Education: high school diploma or equivalent required.
• 2–4 years of direct experience in the essential functions is typical.
• Demonstrates ability to work with cross‑functional teams and customers.
• Strong written communication and time management skills.

Responsibilities

• Process sales orders for repairs of customer owned property.
• Follow order from receipt to shipment.
• Verify orders for billing/shipping information and payment terms.
• Work with other departments to resolve order problems.
• Provide quotes and routine status updates to customers.

Skills

Action Oriented

Active Learning

Coordination

Customer Focus

Written Communications

Time Management

Manufacturing environment

Team player

Education

High school diploma or equivalent

Job description

Astronics Advanced Electronic Systems in Redmond, WA is seeking a Customer Repair Coordinator to help customers by processing orders, answering questions and resolving issues. You will process sales orders, verify details, publish quotes, and update customers on repair status and shipment timelines.

The role emphasizes teamwork, cross‑functional collaboration, and maintaining strong customer focus in a manufacturing environment.