Repair Operations Coordinator

PANHANDLE CLEANING & RESTORATION, INC.; Wheeling (WV); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Free uniforms

Health insurance

Paid time off

Job summary

PANHANDLE CLEANING & RESTORATION, INC. is seeking a Team Coordinator to run the day-to-day repair operations. You will set up all repair and construction jobs in PSA, assign estimators, input jobs, monitor reports, track KPI dates, and support Project Managers.

The role also handles A/R, admin, and customer service with strong MS Office skills and solid communication. You will work closely with Sr PM, participate in weekly production meetings, and ensure accurate data in PSA while maintaining

Qualifications

• Proficient in Microsoft Office software (i.e. Word, Excel, PowerPoint and Exchange)
• Excellent English written and verbal skills
• Attention to detail
• Takes Initiative
• Customer focused
• Team player
• People skills
• Solves Problems

Responsibilities

• Set-up all repair and construction jobs in PSA and assign estimators
• Inputting jobs into PSA
• Monitor Job Management Report related to repair jobs daily
• Track KPI dates and follows up with Project Manager concerning alerts
• Participate in first level of customer complaint issues
• All admin and accounting for the team as well as needed assistance to the EST and PM
• Daily/nightly job schedule and prepare schedule for each work day by 4:15pm
• Participation in weekly production meeting with Sr PM
• A/R collection management and documentation
• Customer Service and liaison
• Creating Repair Binder
• TC contacts the customer, schedules appointment, confirms data in PSA
• TC creates Repair Binder
• TC schedules and confirms data daily

Skills

Microsoft Office

Excellent English

Attention to detail

Takes Initiative

Customer focused

Team player

People skills

Solves Problems

Job description

PANHANDLE CLEANING & RESTORATION, INC. is seeking a Team Coordinator to run the day-to-day repair operations. You will set up all repair and construction jobs in PSA, assign estimators, input jobs, monitor reports, track KPI dates, and support Project Managers.

The role also handles A/R, admin, and customer service with strong MS Office skills and solid communication. You will work closely with Sr PM, participate in weekly production meetings, and ensure accurate data in PSA while maintaining