Repair Coordinator - Billing & Shipping (Onsite)

Spectraforce Technologies; Lanham (MD); On-site; USD 40,000 - 48,000; Part time

Job summary

Spectraforce Technologies in Lanham, MD is seeking a Repair Coordinator for a 3-month onsite assignment. You will bill, package, and ship customer-owned two-way radio devices within a depot, while maintaining detailed records and meeting service level requirements.

The ideal candidate is highly organized, accurate, and able to collaborate with FTC teams and customers. ISO9001 standards and strong communication are essential; overtime may be required during peak periods.

Qualifications

• Typing speed of at least 30 WPM
• Experience with billing, packaging, and shipping processes
• Strong written and verbal communication
• Ability to manage multiple tasks with accuracy
• Proficiency in Google Suite and Microsoft Excel
• Ability to lift up to 30 lbs

Responsibilities

• Bill, package, and ship communication devices for repair services
• Process customer equipment with a high degree of accuracy and efficiency
• Maintain detailed records and ensure compliance with service level requirements
• Collaborate with FTC teams, service groups, and customers professionally
• Communicate status updates, issues, and resolutions clearly
• Prioritize tasks effectively in a high volume, fast paced environment
• Support customer satisfaction through timely processing and quality execution
• Adapt to workload changes and support overtime needs when required

Skills

Typing speed 30 WPM

Billing

Packaging

Shipping

Microsoft Excel

Google Suite

Communication skills

Multitasking

Education

High school diploma or equivalent

Depot operations experience a plus

Tools

Microsoft Excel

Google Workspace

Job description

Spectraforce Technologies in Lanham, MD is seeking a Repair Coordinator for a 3-month onsite assignment. You will bill, package, and ship customer-owned two-way radio devices within a depot, while maintaining detailed records and meeting service level requirements.

The ideal candidate is highly organized, accurate, and able to collaborate with FTC teams and customers. ISO9001 standards and strong communication are essential; overtime may be required during peak periods.