Repair Coordinator

Sulzer; Santa Fe Springs (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

PTO

Paid holidays

401k plan with match

Health plan

HSA matching

Gym reimbursement

Employee Assistance Program

Paternal leave

Job summary

Sulzer is seeking a Repair Coordinator in Santa Fe Springs, CA. You will own repair jobs end-to-end, coordinate shop scheduling, parts, and engineering input to ensure on-time delivery.

You will maintain SAP records, produce inspection documentation, and communicate with customers about scope changes and delivery dates. The role requires 3+ years in repair coordination or related operations, strong English communication, and the ability to read drawings and BOMs.

Qualifications

• Minimum 3 years in repair shop coordination or related operations.
• Strong written and verbal English communication with customers.
• Ability to read mechanical drawings and BOMs; basic mechanical knowledge.

Responsibilities

• Own assigned repair jobs end-to-end from entry to delivery.
• Coordinate shop scheduling, parts, and resources with leads and manager.
• Maintain SAP data: status, milestones, hours, materials, costs, delivery dates.
• Communicate job status and changes with customers; document inspections.

Skills

Communication

English proficiency

Mechanical knowledge

Drawings & BOMs

MS Office

Education

High school diploma

Engineering education

Tools

SAP

Job description

## Repair CoordinatorApply: Santa Fe Springs: Full time: Posted Today: JR103582Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.# About the roleSulzer's Los Angeles Service Center (LASC) is hiring a **Repair Coordinator** to own the execution of pump repair jobs from order entry through final delivery.This is a central role that bridges Sales, the Shop, Engineering, Quality, and the customer — making sure scope, schedule, documentation, and communication stay aligned on every job in our backlog.You will manage a portfolio of active repair orders for centrifugal pumps (BB1–BB5, OH, VS) serving power generation, refining, water, and industrial customers across the Western U.S. The role is high-visibility, fast-paced, and well-supported by experienced Sales Reps, Shop Leads, and Engineering.**Key responsibilities*** Own assigned repair jobs end-to-end: order entry, scope confirmation, inspection reporting, repair execution tracking, final documentation, and on-time delivery.* Build and issue technical proposals (inspection reports, repair quotes, supplementary scope) using the LASC standard template, in coordination with the assigned Sales Representative.* Coordinate daily with Shop Leads and the Service Center Superintendent on job scheduling, resource allocation, parts availability, and execution priorities.* Manage customer communication on job status, inspection findings, photos, scope changes, and revised delivery dates; schedule and confirm customer Witness and Hold Points.* Maintain accurate job data in SAP — order status, milestones, hours, materials, costs, and delivery dates — and support backlog reviews and forecasting.* Compile and harmonize inspection documentation: BOMs, dimensional reports, photo packages, NDE results, and final repair reports for customer delivery.* Coordinate with Engineering on technical clarifications, non-standard repairs, and engineered solutions.* Support Quality (ISO 9001) and EHS (ISO 14001 / 45001) procedures across the jobs you own; participate in nonconformity tracking and corrective actions when applicable.* Coordinate logistics: inbound equipment receipt, parts procurement follow-up, and outbound shipping to the customer.**Required qualifications*** Minimum 3 years of experience in repair shop coordination, project coordination, customer service in industrial services, or a related operations role.* Strong written and verbal communication skills in English; comfortable interfacing directly with industrial customers (procurement, reliability, and maintenance contacts).* Working knowledge of mechanical equipment — pumps, compressors, motors, or other rotating equipment.* Proficient in Microsoft Office (Excel, Word, Outlook); able to read and interpret mechanical drawings and BOMs.* Strong organizational discipline: able to manage 15–30+ concurrent jobs at different stages without losing track of commitments.* High school diploma or equivalent; technical or engineering education a strong plus.**Preferred qualifications*** Direct experience with centrifugal pumps or rotating equipment repair.* Experience using SAP (order management, project systems, or service modules).* Prior experience in an ISO 9001-certified repair shop or service center.* Familiarity with API 610 / API 682 and customer specifications common in oil and gas, power, and water markets.**Reports to:** Service Center Manager **Location:** Santa Fe Springs, CA (on-site)# What we offer you**What We Offer You*** 15 days of paid time off and 12 company-paid holidays* 401k plan with a 6% match* Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability* Health savings account matching* Motivating wellness program* Employee Assistance Program* Paid paternal leave* Gym reimbursementSulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.